WorkWhile

Account Manager

• Own the Enterprise Retail segment as a "Vertical CEO"
• Lead a specialized unit (Pod) for aggressive new business acquisition
• Coach Account Executives for quality opportunities and strong win rates
• Identify and win anchor retail accounts for major retailers
• Position WorkWhile as a strategic solution for retail labor volatility
• Partner with Operations team to ensure high-quality workers
• Build ties across Operations, HR, and IT
• Proactively identify at-risk accounts through data analysis
• Manage relationships to ensure client satisfaction and retention
• Transition accounts from seasonal support to year-round labor partners
• Own Retail vertical’s revenue, NDR, and profitability

Global Strategic Partnerships, Enterprise Retail

Operations

• Oversee and support all Field Operations at client sites
• Act as the primary escalation and performance lead for key client locations, establishing feedback loops with internal WorkWhile teams and ensuring operational excellence
• Step into shift lead responsibilities when needed to fill coverage gaps, support ramp-ups, or troubleshoot onsite issues
• Monitor client performance metrics and worker satisfaction to drive improvements and deliver results
• Recruit, coach, and onboard new shift leads to ensure consistent standards across teams and locations
• Provide regular feedback, training and performance management to build a high-performing team
• Build repeatable, scalable operational processes that make future launches faster and smoother
• Document on-site playbooks and training checklists
• Capture, escalate, and resolve on-site worker concerns to ensure consistent execution
• Lead on-the-ground marketing and outreach efforts to grow the local worker base
• Represent WorkWhile at job fairs, community hiring events, and workforce development initiatives
• Build relationships with local community partners, workforce training organizations, and other talent pipelines

Field Operations Manager

Communications

• Build the "CNBC of Main Street": Develop and execute a content strategy that positions Workwhile as the primary source for labor market intelligence. Move beyond product announcements to publish "breaking news" on the state of the hourly workforce.
• Be the mouthpiece for Workwhile Econ Lab: Serve as the editor-in-chief of our internal data lab. Work closely with our data science team to extract trends (e.g., "Real-time wage inflation in logistics," "The impact of gig work on holiday supply chains") and package them into digestible, quotable reports for top-tier media.
• Manage Academic Relations: Leverage our relationships with leading labor professors and economists. Facilitate op-eds that lend academic rigor to our market observations.
• Humanize the Data: Use our large worker pool to find and tell powerful individual stories that put a face to the data. Connect reporters with workers who can speak to the realities of the modern economy.
• Newsjacking & Rapid Response: Monitor the news cycle relentlessly. When jobs reports, inflation data, or labor strikes hit the headlines, ensure Workwhile is immediately pitching a unique angle or data point to insert our brand into the coverage.

Corporate Communications Lead

Controller

• Full Cycle Management: Oversee the entire accounting function, including General Ledger, Payroll, Procure-to-Pay (P2P), Order-to-Cash (O2C), and Record-to-Report (R2R).
• Data Integrity: Drive a high level of rigor in accounting accuracy and completeness. Partner with Data Science to ensure financial data in the ERP aligns perfectly with operational data sources (e.g., BigQuery/Metabase revenue tables).
• W2 & 1099 Payroll: Manage the complexity of high-volume weekly and daily payrolls for a dispersed workforce, ensuring distinct handling of W2 employees (taxes, benefits, withholdings) versus 1099 contractors.
• Revenue Recognition (ASC 606): Own the technical memos and policy for our evolving revenue streams. Specifically, manage the "Principal vs. Agent" gross-to-net calculations for marketplace revenue and implement subscription revenue recognition for the Newday SaaS product.
• Fintech & Treasury Accounting: Establish accounting workflows for the WorkWhile Wallet and W2 Early Pay initiatives. This includes managing daily liquidity for payroll funding, reconciling high-volume card transactions (Marqeta/Stripe), and accounting for potential credit losses on worker advances.
• Stock-Based Compensation: Manage the administration and ASC 718 accounting for equity plans.
• Audit Leadership: Lead the relationship with external auditors. Prepare schedules, manage fieldwork, and ensure the timely delivery of audited financial statements.
• Tax Compliance: oversee all federal, state, and local tax filings. Given our national footprint of W2 workers, manage nexus issues, payroll tax compliance across multiple jurisdictions, and sales tax implications for our SaaS products.
• Systems Architecture: Lead the evaluation and implementation of a scalable ERP upgrade (e.g., NetSuite/Intacct) to replace QuickBooks Online.
• AI & Automation: actively identify opportunities to deploy AI agents for reconciliation, invoice processing, and anomaly detection to reduce manual workload.
• Operational Efficiency: Strengthen billing and collections to optimize Days Sales Outstanding (DSO), specifically managing the invoicing nuances for Enterprise clients vs. SMBs.
• Team Leadership: Manage and mentor the internal accounting team and oversee the offshore BPO team, ensuring they operate as a seamless extension of the HQ finance function.

Corporate Controller

Full-stack Engineer

• Own and evolve complex, user-facing product areas end-to-end - from product definition and system design to implementation, launch, and iteration
• Partner closely with product, design, and engineering leadership to shape roadmap decisions and translate ambiguous problems into durable solutions
• Lead high-leverage initiatives that span frontend, backend, and data concerns, setting clear technical direction and guiding execution
• Make thoughtful tradeoffs between user experience, system complexity, and delivery speed in a fast-moving product environment
• Raise the bar on product quality, system correctness, and engineering craft across the stack
• Act as a force multiplier for the team: reviewing designs, mentoring engineers, and unblocking others

Staff Software Engineer, Fullstack

Frontend Engineer

• Own and evolve frontend systems that span multiple product areas, ensuring consistency, quality, and scalability
• Partner with engineering leadership, product, and design to shape frontend technical strategy and long-term direction
• Lead high-impact initiatives such as architectural evolution, performance improvements, or major UX foundations
• Establish and uphold frontend standards around component design, state management, accessibility, and testing
• Act as a force multiplier for the team: guiding technical decisions, reviewing designs, and mentoring engineers
• Help define how frontend engineering is practiced as the company grows

Staff Software Engineer, Frontend

• Partner closely with engineering, design, and cross-functional teammates to create thoughtful solutions for both workers and businesses
• Design and build new features across the stack, from data models and APIs to user interfaces
• Help shape the technical, cultural, and operational foundations of the company as we continue to grow

Software Engineer, Fullstack

• Collaborate with founders, sales, design and other engineers to propose and implement solutions for our users - workers and businesses
• Build, ship and iterate on LLM-backed product features and internal evals to continually ensure quality
• Build, ship and iterate on LLM-backed agentic workflows, leveraging tools, resources, etc.

Software Engineer, AI Product

Payroll

• Execute full-cycle payroll for ~30,000 U.S. flex and occasional workers (across nearly all 50 states), including new hires, terminations, bonuses, retroactive adjustments, off-cycle runs, and corrections.
• Participate in system design, requirement gathering, vendor assessments, testing and go-live support.
• Support maintenance of tax/regulatory compliance: multi-state tax set-ups (income tax, unemployment), local tax nexus, state registrations, filings, remittances, and notices.
• Administer garnishments, statutory deductions, and year-end filings
• Perform monthly and quarterly reconciliations tying payroll to GL and other financial systems; support internal audits and documentation of controls.
• Serve as the subject-matter expert for our in-house payroll system and any related transformation (data migration, automation of reports, vendor transitions). Partner cross-functionally with HR, Finance/Accounting, Worker Support and external providers to deliver seamless payroll experience and continuous improvement.

Senior Payroll Analyst

• Own the technical health of our GTM stack, including Salesforce, Outreach, Nooks, and Gong.
• Maintain a clean, well-documented data model across our stack to support accurate reporting, forecasting, and segmentation.
• Architect and deploy AI-powered workflows that translate GTM strategy into technical reality, like automating contracting or initial prospecting cadences.
• Design and implement scalable automations that improve funnel conversion and eliminate manual work for sellers.
• Act as the go-to technical expert across the org translating business requirements into robust system configurations.
• Regularly present technical strategy, vision, and launches to leadership
• Drive alignment across teams and hold stakeholders accountable to outcomes.
• Build a culture of execution rigor, structured problem-solving, and continuous improvement.

GTM Engineer

Human Resources

• Act as the primary point of contact for all HR-related inquiries for corporate staff.
• Maintain 100% accuracy in our employee records and internal databases.
• Assist in the evaluation and selection of new vendors through the RFP process for Payroll and HRIS platforms.
• Design and execute a seamless onboarding experience that gets new hires excited and productive.
• Manage the offboarding process with empathy, compliance, and professionalism.
• Manage our Learning Management System (LMS). Coordinate mandatory compliance training and assist in developing professional development programs.
• Provide administrative support for the performance management cycle, ensuring timelines are met and data is captured correctly.
• Actively contribute to and assist in the execution of the WorkWhile Impact Initiative.

HR Generalist

Sales Development Rep

• Manage a list of contacts from different company profiles and reach out to these contacts in a timely manner
• Identify and understand WorkWhile’s ideal potential client and reach out to similar companies
• Create outreach to companies and contacts in an organized manner by geo location
• Use outreach tools and job boards to identify new leads and reach out to them via call and email
• Set qualified appointments by setting the right expectation and finding pain points
• Exceed monthly appointment setting goals. Place detailed email and call notes in our CRM for the sales team to make sure that next steps are clear

Sales Development Representative

Engineering Manager

• Drive execution on key product initiatives and outcomes—from shaping technical direction to delivering high-quality user-facing features.
• Be a force multiplier, leading, managing and growing a small team of engineers, while strategically hiring and evolving the team as we scale.
• Work with leadership to align engineering priorities with company-wide OKRs and shape long-term product and technical strategy.
• Champion engineering best practices and be a steward of code quality, system design, and technical decision-making. Operate with a balance of coaching and hands-on involvement.

Account Executive

• Demonstrate a strong business case for WorkWhile through a consultative and value-driven sales process
• Establish a collaborative business relationship between WorkWhile and key decision makers within target accounts
• Meet and exceed your goals through prospecting, qualifying, managing, and closing new sales opportunities
• Partner with account management, operations, and sales development teams to drive revenue