Workiy Inc.

Technical Analyst

Workiy Inc.

contract

Posted on:

Location Type: Remote

Location: Canada

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About the role

  • Spearheading the enhancement and maintenance of IT data for disaster recovery and asset management repositories, ensuring their robustness and reliability.
  • Harnessing the capabilities of Microsoft 365 tools, such as SharePoint, Power Automate, and Teams, to design and optimize disaster recovery solutions.
  • Collaborating closely with IT teams to understand the repository's technical requirements, making sure it meets organizational objectives and standards.
  • Translating business needs into functional specifications, workflows, and design documents, ensuring seamless integration of the repositories into the program(s).
  • Conducting regular audits of the repositories to ensure data accuracy, system integrity, and compliance with eHealth's standards.
  • Providing training and support to eHealth staff on utilizing the repositories, leveraging Microsoft 365 tools effectively.
  • Troubleshooting and resolving any technical issues or challenges related to the repositories, ensuring minimal downtime.
  • Assisting in the development and execution of test plans to validate repository functionality, data integrity, and security measures.
  • Working alongside the program manager to communicate progress, challenges, and milestones related to the disaster recovery repository's development and management.

Requirements

  • Have a bachelor's degree in Information Technology or Computer Science.
  • Have a minimum of five (5) years experience working as a Technical Analyst.
  • Deep familiarity with Microsoft 365 tools, especially SharePoint, Power Automate, and Teams.
  • A certification in Microsoft 365 would be an asset.
  • Demonstrated experience in setting up, optimizing, and maintaining data repositories or similar platforms using Microsoft 365 tools.
  • Proven ability to translate business needs into functional and technical specifications.
  • Demonstrated experience in methodical approach to problem-solving with excellent troubleshooting skills.
  • Experience in conducting audits, quality assurance tests, and data validation exercises.
  • Experience in providing training and technical support to a diverse group of users, adapting explanations to varying technical proficiencies.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data managementdisaster recoveryrepository maintenancefunctional specificationsdata validationquality assurancetroubleshootingtechnical analysisproblem-solvingauditing
Soft Skills
collaborationcommunicationtrainingsupportadaptabilitymethodical approachattention to detailorganizational skillsinterpersonal skillsleadership
Certifications
Microsoft 365 certification