Associate Director, Admissions
Workforce and Community Education
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $63,720 - $86,020 per year
Job Level
About the role
- Directs the daily operations of an Admissions team
- Provides coaching on live and recorded calls
- Develops and conducts training programs to improve Enrollment Advisors’ skills
- Serves as a mentor and guide to each of his or her team members
- Develops and implements short- and long-term strategies to recruit Applicants
- Ensures that team application conversion targets are achieved, relating to the University’s application conversion targets
- Provides leadership to the process of effectively working and managing lead and applicant flow
- Prepares and maintains conversion rates and related reports
- Ensures Enrollment Advisors follow up via telephone or email with assigned leads
- Ensures Enrollment Advisors are documenting communications within the system
- Tracks and monitors schedules and attendance
- Administers payroll and timecard reporting for team members
- Ensures Enrollment Advisors are consistently on task
- Oversees the entire Admissions and Enrollment floor in the absence of the Director of Admissions
- Attends Enrollment Leadership Team meetings
- Upholds the University standard of conduct and all other policies and procedures
Requirements
- Bachelor's degree required
- Five (5) years Enrollment, Admissions, or Sales/Operations experience
- Three (3) years leadership experience preferred
- Experience in higher education preferred
- Experience working in a technology-driven enterprise preferred
Benefits
- Health insurance
- Comprehensive well-being benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
training program developmentapplication conversion trackingreport preparationpayroll administrationtimecard reporting
Soft Skills
coachingmentoringleadershipcommunicationteam management
Certifications
Bachelor's degree