Relationship Manager – Acquiring Payments
Workday
full-time
Posted on:
Location Type: Office
Location: London • United Kingdom
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About the role
- Establish and nurture profitable relationships with corporate and individual clients
- Manage client relationships to identify financial goals, challenges, and risk tolerance
- Research client's industry trends, regulatory landscape, and competitive environment
- Design solutions that address client's specific needs and objectives
- Communicate and negotiate terms beneficial for client and bank
- Provide guidance to clients supporting financial decisions
- Assess financial, legal, and operational risks associated with client relationships
- Document client interactions and transactions for transparency and auditability
- Monitor client satisfaction and revenue generated
Requirements
- Strong stakeholder management and relationship management skills
- Target driven, with a clear focus on retention and growth
- Proactive approach, with the ability to uncover new opportunities within existing portfolios
- Excellent communication and interpersonal skills, with confidence meeting clients face to face
- Ability to manage a high volume portfolio while maintaining strong customer engagement
- Experience in acquiring payments or acquiring solutions
- Previous sales experience, ideally within financial services
- Understanding of payments, corporate banking or related products
- Experience identifying and developing business opportunities
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial analysisrisk assessmentclient relationship managementsales experiencepayments solutionscorporate bankingbusiness development
Soft Skills
stakeholder managementrelationship managementcommunication skillsinterpersonal skillsproactive approachcustomer engagementnegotiation skillstarget drivenclient satisfaction monitoring