Workday

Lean Portfolio Director, Current Account and Payments

Workday

full-time

Posted on:

Location Type: Office

Location: Canary Wharf • United Kingdom

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Job Level

Lead

About the role

  • To manage and develop existing and new products and/or services
  • Ownership of related customer and colleague journeys
  • Develops the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle
  • Own associated outcomes for customers, colleagues and the bank
  • Achieved through appropriate service level agreements, regulatory compliance, risk management and controls
  • Development of customer level strategies & solutions that are tailored to customers’ needs
  • Subject Matter Expert in the applicable Product/Proposition team
  • Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities
  • Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey
  • Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively
  • Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess the product's performance against set goals

Requirements

  • Demonstrable experience in leading and managing product development teams, working with/to Agile principals and best practice
  • Strong background in product management or business analysis on customer facing applications
  • Strong communication and stakeholder management skills, comfortable working with technical delivery teams and presenting to Business Executives
  • Experience in people management across teams and departments.
  • A technical background in product development and decision making.
  • Business analysis skills and development lifecycle experience, working within IT, with proven delivery record and an ability to work in a demanding environment
  • Strong time management and ability to coordinate with various teams to action items
  • Strong experience of working in the financial industry or similar regulated industry
  • Ability to build ongoing work relationships across locations and teams
  • A practitioner understanding of the Agile methodology and how to implement it from scratch.
  • Good hands-on experience with JIRA, MS Visio, Project, Word, SharePoint, Confluence, PowerPoint and Excel
Benefits
  • Must be fluent in English and Spanish.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementbusiness analysisAgile methodologyproduct developmentdecision makingdevelopment lifecyclecustomer level strategiescommercial modelsrisk managementservice level agreements
Soft Skills
leadershipcommunicationstakeholder managementtime managementpeople managementrelationship buildingcoordinationpresentation skillsstrategic thinkingproblem solving