Workato

Senior Manager, Developer Communities

Workato

full-time

Posted on:

Location Type: Office

Location: San Francisco • California • 🇺🇸 United States

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Job Level

Senior

About the role

  • Build and run Workato’s global community programs: launch and scale hundreds of local developer user groups, a world‑class MVP / Champions program, and university & student outreach initiatives.
  • Hire and lead a community operations team; design and maintain the supporting portals, tooling, and analytics that power self‑service growth.
  • Recruit, onboard, and mentor community leaders and champions, providing resources, recognition, and incentives to sustain long‑term engagement.
  • Launch ambassador and champions programs; recognise and reward top contributors.
  • Design and execute community strategy across Discord, GitHub, Reddit, X/Twitter, and in‑person meetups.
  • Moderate online forums, surface insights, and route feedback to Product & Engineering.

Requirements

  • Experience managing a team of 6+ community professionals.
  • 5+ years building and nurturing developer communities at scale.
  • 5+ years of hands-on programmatic marketing, including segmentation, automation, and lifecycle campaigns.
  • Direct, end-to-end experience planning and executing in-person and virtual events.
  • Strong written voice and conflict-resolution skills.
  • Strong operational approach with metrics, structured processes, and holding teams accountable.
  • Empathetic community builder who nurtures inclusive spaces.
Benefits
  • flexible, trust-oriented culture that empowers everyone to take full ownership of their roles.
  • balancing productivity with self-care.
  • vibrant and dynamic work environment.
  • a multitude of benefits they can enjoy inside and outside of their work lives.
  • recognized by Business Insider, Forbes' Cloud 100, Deloitte Tech Fast 500, and Quartz (ranked #1 best company for remote workers).

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
programmatic marketingevent planningcommunity managementanalyticssegmentationautomationlifecycle campaignscommunity strategymoderation
Soft skills
leadershipmentoringconflict resolutioncommunicationempathyoperational approachaccountabilitynurturing inclusive spaces
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