Workato

AI Engineer

• Lead the design, development, and optimization of intelligent search systems leveraging machine learning
• Lead development of advanced query understanding systems that parse natural language, resolve ambiguity, and infer user intent.
• Design and deploy learning-to-rank models that optimize relevance using behavioral signals, embeddings, and structured feedback.
• Build and scale robust Entity Recognition pipelines that enhance document understanding and support entity-aware retrieval.
• Architect next-gen search infrastructure capable of supporting highly dynamic document corpora and real-time indexing.
• Create and maintain graph-based knowledge systems that enhance LLM capabilities through structured relationship data.
• Drive improvements in query rewriting, intent classification, and semantic search using statistical and neural methods.
• Own design of evaluation frameworks for offline/online relevance testing, A/B experimentation, and continual model tuning.
• Collaborate with product and applied research teams to translate user needs into data-informed search innovations.
• Produce clean, scalable code and influence system architecture and roadmap across the relevance and platform stack.

Staff AI Engineer, Search Relevance

Software Engineer

• Build and run Workato’s global community programs: launch and scale hundreds of local developer user groups, a world‑class MVP / Champions program, and university & student outreach initiatives.
• Hire and lead a community operations team; design and maintain the supporting portals, tooling, and analytics that power self‑service growth.
• Recruit, onboard, and mentor community leaders and champions, providing resources, recognition, and incentives to sustain long‑term engagement.
• Launch ambassador and champions programs; recognise and reward top contributors.
• Design and execute community strategy across Discord, GitHub, Reddit, X/Twitter, and in‑person meetups.
• Moderate online forums, surface insights, and route feedback to Product & Engineering.

Senior Manager, Developer Communities

Product Manager

• Define and execute the strategy to establish Workato as the enterprise leader in Integration Platform Operations and build a unified platform covering development to monitoring
• Develop and execute the product strategy for a unified Lifecycle & Operations Platform supporting Test, Deploy, Monitor, and Governance
• Define and prioritize the roadmap for a leader in Enterprise Grade Integration Platform
• Deliver the best experience for Platform Engineers, Integration Developers, and Operations Teams
• Build industry-leading CI/CD capabilities enabling rapid, reliable deployment of integration workflows across multi-cloud and hybrid environments
• Implement GitOps methodologies for declarative, version-controlled application deployment
• Leverage Configuration as Code principles to automate environment provisioning and management
• Integrate advanced testing frameworks including unit testing, integration testing, and end-to-end workflow validation
• Leverage AI to enhance deployment automation, predictive failure detection, and intelligent rollback capabilities
• Integrate machine learning to optimize CI/CD pipeline performance and implement AI-driven observability
• Work with AI research teams to infuse intelligent automation into lifecycle services
• Develop comprehensive observability and monitoring capabilities with distributed tracing, metrics collection, and intelligent alerting
• Build advanced deployment strategies including blue-green deployments, canary releases, and progressive delivery
• Ensure platform capabilities support enterprise requirements for security, compliance, audit trails, and governance
• Create self-service capabilities that enable development teams to independently deploy and manage their integration workloads
• Collaborate with engineering, UX, and GTM teams to ensure seamless feature adoption and inspire confidence in GTM teams and customers
• Act as a thought leader internally and externally, driving customer trust and enterprise adoption

Staff AI Engineer, Search Relevance

Senior Manager, Developer Communities

Staff Product Manager, Lifecycle & Operations