Wonderlic

Revenue Operations

• Manage and optimize Marketing Ops, Sales Ops, and Customer Success Ops.
• Report to the Finance Systems Manager and oversee the RevOps tech stack (Salesforce, Salesforce Marketing Cloud Account Engagement/Pardot, Gong, Chilipiper, Calendly).
• Ensure teams leverage tools appropriately and track process compliance through a feedback-forward approach.
• Regularly interact with marketing, sales, and customer success teams to ensure effective use of tools and alignment with processes.
• Develop and implement a robust tech stack onboarding and training process for new team members.
• Identify opportunities and solicit feedback to streamline and enhance processes across marketing, sales, and customer success.
• Create and maintain dashboards that provide real-time insights into key performance metrics for marketing, sales, and customer success.
• Analyze data to identify trends, make recommendations, and follow up with teams to ensure implementation and continuous improvement.
• Prioritize customer success initiatives and support SaaS customer retention strategies.
• Manage integrations and technical integration of various tools to streamline processes and enhance system efficiency.

Revenue Operations Analyst