
Account Manager, SMB
Wonder
full-time
Posted on:
Location Type: Hybrid
Location: Colorado • United States
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Salary
💰 $64,000 - $80,000 per year
Job Level
Tech Stack
About the role
- Oversee a restaurant portfolio, optimizing their Grubhub account, enhancing menu pages, and boosting conversion.
- Cultivate restaurant relationships and drive growth.
- Assist in managing a portfolio of accounts, ensuring timely communication, and addressing inquiries or concerns from clients.
- Assist restaurants in attracting new diners, boosting order volume, and delivering top-quality service.
- Conduct regular check-ins with restaurant partners to gather feedback and assess satisfaction levels.
- Respond to restaurant inquiries and account issues, maintaining accurate records of client interactions.
- Participate in training sessions and workshops to enhance product knowledge and sales skills.
- Proactively seek opportunities to contribute to team goals and initiatives.
Requirements
- Outstanding, positive attitude with passion and aptitude for working in a fast-paced environment.
- Bachelor’s Degree or equivalent years of experience and High School degree/GED required.
- 1-2 years of Sales experience.
- Experience working with (or selling to) restaurant owners is a major plus.
- Restaurant experience is also a plus.
- Native-level fluency in English is required.
- Candidates fluent in Mandarin or Spanish are strongly preferred.
- Strong verbal and written communication skills.
- Confident making outbound dials on the phone.
- Proven track record of success in meeting and exceeding goals.
- Impeccable organizational skills; self-starter with a strong bias towards action and problem-solving.
- Strong computer skills (MS Office, Google products) with the ability to quickly learn new software.
- Experience with Salesforce.com or similar CRM is a plus.
Benefits
- Competitive salary package including equity and 401K.
- Multiple medical, dental, and vision plans.
- Additional benefits and perks that are not listed.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales experienceRestaurant experienceFluency in EnglishFluency in MandarinFluency in SpanishOutbound dialingOrganizational skillsProblem-solving
Soft Skills
Positive attitudePassion for fast-paced environmentStrong verbal communicationStrong written communicationSelf-starterBias towards action
Certifications
Bachelor’s DegreeHigh School degree/GED