Oversee the bulk of the West Coast market of Infinite Kitchens, performing preventative maintenance and field repairs
Implement prescribed hardware upgrades to existing IK’s.
Work remotely with senior technicians, HW, and SW engineers on unique technical issues if/when they arise.
Create, update and maintain field repair reports/work tickets with relevant details (photos, videos, etc)
Look at your upcoming schedule and autonomously plan your work at various locations within a given week.
Build positive relationships with the restaurant managers and team members at the stores within your region.
Have a sense of ownership for the performance and experience that the IK’s in your region are providing.
Provide hands-on training and oversight to restaurant managers on common cleaning procedures and any changes that are made to our store team member SOP’s.
Provide feedback to automation team engineers based on learnings and/or discoveries made in the field.
Perform other tasks when not traveling, including: Updating documentation and field maintenance reports
Assist with creating and updating maintenance SOPs and training materials
Receiving and shipping parts

Requirements

2+ years of related work experience, such as: Service Technician, Assembly Technician, Robotics Technician, Mechanic, Plumber, HVAC, etc.
Flexible to travel and work around restaurant operating hours, including dealing with unexpected issues.
Familiar with troubleshooting of complex systems (mechanical, pneumatic, plumbing, electrical, PLC, etc)
Highly proficient at working with your hands on mechanical assemblies
Some level of electrical and plumbing proficiency
Proficient in digital tools such as Google Docs and Sheets, able to learn new software tools quickly such as Jira for work orders or tasks management
Great communication both in person and via telephone
High level of attention to detail. Especially relating to the creation and maintenance of documentation.
Excited about being part of a new and fast-growing industry!

Benefits

Health insurance (with dental and vision)
Mileage reimbursement
401k plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

preventative maintenancefield repairshardware upgradestroubleshootingmechanical systemspneumatic systemsplumbingelectrical systemsPLCmechanical assemblies

Soft Skills

communicationattention to detailrelationship buildingautonomous planningtrainingfeedback provisionflexibilityownershipproblem-solvingteam collaboration