Field Support Manager
Wonder Franchises
full-time
Posted on:
Location Type: Remote
Location: Utah • United States
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Salary
💰 $75,000 - $90,000 per year
About the role
- Operational Oversight: Ensure all restaurants in the region adhere to company standards and policies through regular visits and virtual inspections.
- Performance Management: Monitor and analyze restaurant performance metrics, including sales, customer satisfaction, and operational efficiency.
- Training and Development: Provide ongoing training and support to restaurant managers to enhance their performance and build their benches.
- Compliance: Ensure all locations comply with health, safety, and labor regulations.
- Franchise Relations: Support franchisees in achieving their business goals and maintaining brand standards.
- Strategic Planning: Develop and implement strategies to improve operational efficiency and profitability.
Requirements
- Bachelor’s degree in business administration (desired but not required), Hospitality Management, or a related field.
- Fluency in English required, proficiency in Portuguese and/or Spanish desired but not required.
- Minimum of 5 years of experience in restaurant management, preferably in a multi-unit role.
- Strong leadership and interpersonal skills.
- Excellent analytical and problem-solving abilities.
- Ability to travel frequently within the assigned region.
Benefits
- **Compensation**: Competitive cash compensation and health benefits.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
restaurant managementperformance metrics analysisoperational efficiencytraining and developmentcompliance with health regulationscompliance with safety regulationscompliance with labor regulationsstrategic planningfranchise support
Soft Skills
leadershipinterpersonal skillsanalytical skillsproblem-solving skills
Certifications
Bachelor’s degree in business administrationBachelor’s degree in Hospitality Management