Wolters Kluwer

Associate Director, Major & Strategic Accounts

Wolters Kluwer

full-time

Posted on:

Location Type: Hybrid

Location: Tampa • Florida • Illinois • United States

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Salary

💰 $111,200 - $198,650 per year

Job Level

Senior

About the role

  • As the Major/Strategic Accounts Associate Director, you will be a quota-carrying team member responsible for selling a set of CS offerings to the business unit’s most strategically important customer accounts.
  • You'll be assigned to a specific set of accounts and will own the account relationships at senior executive levels and be responsible for identifying offerings and articulating related value propositions to address customer challenges.
  • The Major/Strategic Accounts Associate Director is also responsible for leveraging public client information, client relationships, and pipeline data to identify potential new business or cross-sell opportunities at their customer accounts.
  • Each Major/Strategic Accounts Associate Director is accountable to achieve their quota for an assigned book of accounts, adhere to defined sales methodologies, processes and policies that govern the sales process, and develop or maintain internal relationships alongside Solution Sales, Customer Success, and Sales Support team members.

Requirements

  • Bachelor’s degree from an accredited college/university or equivalent work experience
  • Has a significant understanding of business, financials, products/services, the market, and the needs/challenges of assigned accounts; is recognized as an expert across multiple areas and has an external reputation across multiple industries
  • Has full authority/opportunity to set and negotiate product/service terms
  • Manages large, complex, or strategic accounts
  • Sales experience and understanding of the lead-to-order process within lending compliance industries
  • Develops own sales account management approaches and informs colleagues' approaches; manages own and others' resources and serves as team lead
  • Industry experience and customer contacts
  • Understand stated and unstated needs of senior client executives and configure solutions to meet those needs
  • Develop and execute strategic account plans, including management of account relationship maps
  • Navigate executive-level conversations related to broader strategy needs
  • Apply advanced negotiation skills and able to navigate complex purchasing processes
  • Advanced business acumen and ability to review and understand a customer’s business or senior executive’s agenda
  • Strong interpersonal skills with an emphasis on long-term relationship building with senior executive stakeholders
  • Communicate effectively in both face-to-face and virtual selling environments with senior executive stakeholders
  • Team effectively with other internal teams including Solution Sales, Customer Success, Sales Support, Finance, and Legal stakeholders
  • Highly goal oriented with a proven track record meeting and exceeding sales targets
  • Ability to travel
Benefits
  • Medical, Dental, & Vision Plans
  • 401(k)
  • FSA/HSA
  • Commuter Benefits
  • Tuition Assistance Plan
  • Vacation and Sick Time
  • Paid Parental Leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencelead-to-order processaccount managementnegotiation skillsstrategic account planspipeline data analysisquota achievementbusiness acumencustomer needs assessmentcross-sell opportunities
Soft Skills
interpersonal skillsrelationship buildingcommunication skillsteam leadershipgoal orientationexecutive-level conversationstrategic thinkingresource managementcollaborationproblem-solving
Certifications
Bachelor’s degree