Wolters Kluwer

Senior Employee Relations Partner

Wolters Kluwer

full-time

Posted on:

Location Type: Hybrid

Location: Kennesaw • Massachusetts • Minnesota • United States

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Salary

💰 $71,300 - $124,500 per year

Job Level

Senior

About the role

  • Play a critical role in upholding and reinforcing Wolters Kluwer’s Values, Code of Business Ethics, and policies.
  • Serve as a trusted advisor to leaders and employees, providing expert guidance on complex employee relations issues, policy interpretation, conflict resolution, and performance management.
  • Manage a case load of complex complaints and investigations, utilizing data analytics to inform decisions, developing tools, templates, processes, and reference materials.
  • Consult with and support managers in the review and action plan implantation for employee performance improvement and discipline matters.
  • Conduct fact-based investigations (simple to complex) including matters that are raised internally, EEOC and DOL charges, state agency claims, hotline complaints.
  • Collaborate with internal partners and stakeholders to support escalated leave of absence, accommodation and immigration cases.
  • Track and monitor all changes and documents activities the business undertakes to maintain proper governance and compliance concerning employment.
  • Analyze employee relations activities to make recommendations to the business, HR Operations, and Legal functions for policy/process development or modification, manager and employee training, and other risk mitigation and compliance opportunities.

Requirements

  • Bachelor's degree in HR or related field
  • 5+ years Human Resources experience with at least 3+ years focused in Employee Relations, required
  • Experience conducting complex ER investigations at all levels, including executive level
  • Excellent verbal and written communication skills - ability to write factually and persuasively is a must
  • Ability to be a coach, mentor, advise, and partner with stakeholders at varying levels of seniority
  • Skilled in analyzing data and identifying trends to inform strategies and improve workplace practices.
  • Ability to assess complex employee issues, identify root causes, and develop fair, compliant, and effective solutions.
  • Proven ability to make balanced decisions by weighing evidence, considering legal implications, and anticipating potential outcomes.
  • Demonstrates awareness of others' emotions and responds with empathy and professionalism in interactions.
  • Experienced decision maker who uses good reasoning and sound judgment
  • Strong knowledge of ER, labor relations, training, and conflict resolution
  • Experience with Workday and HR Acuity case management system, a plus
Benefits
  • Medical, Dental, & Vision Plans
  • 401(k)
  • FSA/HSA
  • Commuter Benefits
  • Tuition Assistance Plan
  • Vacation and Sick Time
  • Paid Parental Leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analyticsemployee relations investigationspolicy interpretationconflict resolutionperformance managementrisk mitigationcompliancetraining developmenttrend analysisdecision making
Soft Skills
communicationcoachingmentoringadvisingempathyprofessionalismreasoningsound judgmentstakeholder partnershipproblem solving