Account & Relationship Management Specialist – National Account Manager
Wolters Kluwer
full-time
Posted on:
Location Type: Remote
Location: Pennsylvania • United States
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Salary
💰 $88,200 - $154,550 per year
About the role
- Manage a portfolio of national accounts in the Lippincott Nursing portfolio
- Develop in-depth relationships with key decision-makers in assigned accounts
- Conduct thorough needs analysis to align products/services to customer requirements
- Negotiate terms and close sales with a high degree of authority
- Develop and implement targeted sales strategies
- Track and analyze sales performance metrics and tailor strategies accordingly
- Conduct regular status meetings with clients to ensure satisfaction and identify opportunities
- Provide detailed and accurate sales forecasts
- Support clients during the implementation of products/services
- Resolve complex customer issues promptly and effectively
- Identify opportunities for growing, expanding, upselling, and cross-selling within the account portfolio
Requirements
- Bachelor's degree or equivalent experience
- 3+ years of proven, quota-driven sales experience
- Experience selling to executive decision makers
- Experience in higher education, nursing, or the publishing industry preferred
- Experience selling B2B preferred
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales strategiessales performance metricsneeds analysissales forecastingnegotiation
Soft skills
relationship managementcommunicationproblem-solvingcustomer satisfactionstrategic thinking
Certifications
Bachelor's degree