Technology Project Manager
Wolters Kluwer
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois, Minnesota, Ohio, Pennsylvania, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $91,600 - $126,800 per year
Job Level
Junior
About the role
- Develop a deep understanding of Nursing Education customers and their needs
- Coordinate with Product Management on customer interactions
- Deliver clear, empathetic, and professional communication
- Track and report on customer satisfaction metrics
- Own the product development lifecycle/schedule
Requirements
- At least 1-year experience in customer service/support
- Experience with digital product development (particularly with Agile/Scrum teams)
- College degree (BA/BS) or equivalent experience required
- Superior communication and relationship management skills
- Strong project management skills
- Ability to prioritize and act as a structured thinker
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital product developmentAgileScrumproject management
Soft skills
communicationrelationship managementempathystructured thinkingprioritization
Certifications
college degreeBABS