Program Manager – Digital Media
Staples Promotional Products
Tableau
Technology Project and Program Director
Wolters Kluwer
full-time
Posted on:
Location Type: Hybrid
Location: New York City • District of Columbia, Massachusetts, New York, Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $208,800 - $295,550 per year
Job Level
Lead
Tech Stack
AWSAzureCloud
About the role
- Serve as the primary liaison between GBS IT and Health Business Segment functions.
- Develop a deep understanding of enterprise goals, leveraging relationships and cross-functional engagement.
- Participate in long-term technology planning with executive leadership.
- Facilitate cross-functional workshops with Health Business Segment leaders and IT teams.
- Lead the deployment and integration of advanced technologies, including AI and LLMs.
- Identify opportunities to apply generative AI for knowledge management, customer support, and operational efficiency.
- Oversee high-impact technology initiatives and cross-functional projects.
- Manage expectations and service levels across GBS and Health Business Segment functions.
- Conduct strategic performance analysis and implement enhancements to infrastructure and operations.
- Facilitate executive-level communications, translating complex technical concepts into actionable business insights.
- Act as a change agent promoting adoption of new technologies.
Requirements
- Bachelor’s degree required; Master’s degree preferred.
- 10–15 years in business operations, IT infrastructure, or enterprise technology leadership
- 6–7 years in matrixed people management
- Familiarity with deploying AI solutions (e.g., generative models, automation tools)
- Knowledge of cloud platforms (Azure, AWS), networking, data management, and enterprise applications
- Exceptional verbal and written skills with executive presence
- Strong analytical skills with a proactive approach to identifying and resolving complex issues
- Proven ability to build relationships across diverse teams and influence outcomes
- Skilled in managing large-scale initiatives with cross-functional impact
- Comfortable navigating ambiguity and driving change in dynamic environments.
- English (professional level) is mandatory, and Dutch is preferred. Additional languages are a plus.
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AILLMsgenerative AIautomation toolscloud platformsAzureAWSdata managemententerprise applicationsstrategic performance analysis
Soft skills
executive presenceanalytical skillsrelationship buildinginfluencing outcomesmanaging ambiguitydriving changecommunication skillsproactive problem solvingcross-functional collaborationpeople management
Certifications
Bachelor's degreeMaster's degree
