Customer Service Associate
Wolfe, LLC
full-time
Posted on:
Location Type: Office
Location: Warsaw • Poland
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Salary
💰 €3,000 - €4,000 per month
About the role
- Respond to customer inquiries via phone, email, and internal systems
- Provide accurate information regarding products, services, and processes
- Resolve customer issues in a professional and timely manner
- Escalate complex cases to senior team members when required
- Maintain accurate customer records and documentation
- Follow service procedures and quality standards
- Support daily operational tasks related to customer service
- Assist in identifying areas for process improvement
- Work closely with team members and supervisors to meet service targets
- Participate in training and onboarding sessions
- Support a positive and professional team environment
Requirements
- Entry-level candidates welcome (0–2 years of experience)
- Strong communication skills in Polish; good command of English
- Customer-focused attitude with strong problem-solving skills
- Ability to manage multiple tasks and work in a fast-paced environment
- Basic computer skills (MS Office / Google Workspace)
Benefits
- Stable employment (UoP or B2B)
- Competitive entry-level salary
- Structured onboarding and training
- Clear career progression opportunities
- Supportive and inclusive work culture
- Flexible working arrangements (where applicable)
- Additional benefits (private medical care, Multisport card, paid leave – if applicable)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
basic computer skillsMS OfficeGoogle Workspace
Soft skills
strong communication skillscustomer-focused attitudestrong problem-solving skillsability to manage multiple taskswork in a fast-paced environment