Wolf Consulting LLC

Business Development Rep

• Attend First-Time-Appointments (FTAs) with business owners and leaders of small and mid-size businesses to understand their business goals, operational challenges, and technology needs, introduce Wolf Consulting’s services, and assess overall fit.
• Develop and manage relationships with referral sources via various professional business networking activities.
• Maintain disciplined CRM hygiene by accurately recording prospect activity, pipeline status, follow-up tasks, meeting notes, and key account intelligence.
• Develop consultative relationships with prospects and guide them through the sales process with strong follow-through, sound judgment, and clear next-step ownership.
• Communicate with prospects by phone, email, and in person to schedule meetings, conduct follow-up, answer questions, and maintain momentum throughout the sales cycle.
• Work with our technical staff to discover technical details about the prospect’s network.
• Lead sales conversations from discovery through close, tailoring presentations, messaging, and recommendations to each prospect’s priorities, business context, and decision-making style.
• Prepare and present proposals, support contract execution, and assist with a smooth transition from signed agreement through onboarding handoff to the service delivery team.
• Support broader sales and marketing initiatives, including campaigns, events, testimonials, referral development, newsletters, and prospect-facing business promotion activities.
• Contribute to the development and execution of the annual sales and marketing plans.
• Help improve business development processes, standard operating procedures, and best practices to increase consistency, efficiency, and results.
• Assist with research and development of service improvements, extensions, and new services.
• Participate in regularly scheduled and ad hoc department meetings and contribute to cross-functional communication and planning.

Business Development Executive

Support Engineer

• IT Support Engineers are responsible for handling tier 2 requests on our help desk including:
• - User and computer account maintenance
• - Microsoft Windows Server infrastructure and storage
• - Microsoft 365 and Office 365 implementation and support
• - Microsoft Azure implementation and support
• - Familiar with remote management and monitoring tools
• - Familiar with scripting and automation
• - Backups, disaster recovery, and business continuity
• - Cyber Security
• - Firewalls, Switches and Wireless Access Points