WM

Senior Advisor, Employee Experience

WM

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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Job Level

Senior

About the role

  • Provide day-to-day operational support to ensure consistent and timely delivery of employee experience and belonging initiatives across the organization.
  • Execute key program deliverables that support EX Strategy and drive towards desired key results.
  • Coordinate the logistics for core listening events such as focus groups, pulse surveys, best practice sharing, leader roundtables, etc.
  • Manage resource development and content management for EX and belonging programming, such as toolkits, playbooks, collaboration spaces, and online sites.
  • Schedule training sessions, enterprise events, and other project meetings.
  • Collaborate with HR Centers of Excellence (COEs) to align EX strategy with enterprise-wide initiatives.
  • Respond to inquiries from employees, leaders, and vendor partners regarding questions, troubleshooting, or other needs, escalating complex issues as needed.
  • Execute strategic communications, driving awareness specifically within frontline population, including but not limited to drafting and sending targeted communications, reminders, and program updates.
  • Maintain accurate and up-to-date records of program activities, including program participation, project plans, survey data, dashboards, and reporting.
  • Track and monitor key metrics related to EX initiatives, ensuring data integrity across systems and tools.
  • Generate reports and dashboards to assess program effectiveness, participation trends, and progress against goals, enabling informed decision making.
  • Support data collection efforts from various internal and external platforms.
  • Assist in preparing presentations and summaries that translate data insights into actionable recommendations.
  • Ensure confidentiality and proper handling of sensitive employee information in accordance with WM’s data privacy standards.
  • Organize and synthesize feedback gathered from participants, facilitators, and stakeholders to identify trends and inform enhancements to program content, delivery, and logistics.
  • Collaborate with EX stakeholders, HRBPs, Leaders, and CoEs to share best practices, challenges, and key items.
  • Assist in updating and distributing communication materials, user guides, and toolkits to promote program understanding and adoption, ensuring clarity, accuracy, and alignment with feedback.
  • Research and share best practices in employee engagement and other key opportunity areas to support ongoing program refinement and leader enablement.

Requirements

  • Bachelor's Degree accredited) in Human Resources, Business administration, or similar area of study or in lieu of degree
  • High School Diploma or GED (accredited) + 2 years of relevant work experience.
  • 4 years of related work experience in HR, Employee Experience, Culture & Engagement, or Belonging
Benefits
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short Term Disability
  • Stock Purchase Plan
  • Company match on 401K
  • Paid Vacation
  • Holidays
  • Personal Days
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisprogram managementcontent managementreport generationmetrics trackingsurvey administrationpresentation preparationlogistics coordinationemployee engagement strategiescommunication strategy
Soft Skills
collaborationproblem-solvingorganizational skillscommunicationattention to detailconfidentialityadaptabilitystakeholder engagementfeedback synthesisstrategic thinking