WM

Outside Sales Manager

WM

full-time

Posted on:

Location Type: Hybrid

Location: Minneapolis • Minnesota • United States

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Salary

💰 $109,340 - $133,320 per year

About the role

  • Maintains and generates profitable revenue by leading a team of sales and account management representatives.
  • Assists in developing and executing the Area's Sales and Marketing Plan in order to improve revenue quality through price and service decisions.
  • Manages the Area’s proactive account retention program and assigns retention responsibility to the appropriate account managers.
  • Maintains and reinforces the corporate retention strategy and design with the Retention Team.
  • Demonstrates outstanding management and customer service skills to motivate team members and affect a loyal customer base.
  • Establishes and maintains a high level of customer satisfaction on all transactions with existing customers.
  • Supervises activities of the Sales and Retention Department. Ensures team members meet or exceed call activity, proactive retention, pricing improvement, service upgrades, and service agreement conversion goals.
  • Maintains an ongoing training, coaching and mentoring program in order to develop the skills of retention personnel.
  • Works with the Area Sales Manager to communicate and effectively manage the Area’s price increase strategies including meeting price increase goals.
  • Analyzes lost business trends and recommends corrective actions.
  • Provides expert industry knowledge and interpretation of regulations to retention team and customers.
  • Regularly meets with customer executives to ensure client needs are being met and expectations are exceeded.
  • Interviews and recruits qualified candidates for retention positions.

Requirements

  • Bachelor's Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and five (5) years of business-to-business sales
  • 5 years relevant work experience (in addition to the education requirement)
Benefits
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short-Term Disability
  • Stock Purchase Plan
  • Company match on 401K
  • Paid Vacation
  • Holidays
  • Personal Days
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales managementaccount managementcustomer retentionrevenue generationprice strategyservice upgradesbusiness analysistraining program developmentcoachingmentoring
Soft Skills
leadershipcustomer serviceteam motivationcommunicationproblem-solvinginterpersonal skillsanalytical thinkingorganizational skillsrelationship managementrecruitment
Certifications
Bachelor's DegreeHigh School DiplomaGED