WM

Centralized Dispatch Area Manager

WM

full-time

Posted on:

Location Type: Office

Location: Pompano Beach • Florida • United States

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Salary

💰 $108,600 - $140,000 per year

About the role

  • Manages the day-to-day operations of centralized dispatch within a Market Area.
  • Establishes and implements guidelines, which maximize unit cost management while growing the business through reinforcing efficient driver performance.
  • Assists in meeting Area and Districts residential, commercial, and roll off efficiency goals.
  • Communicates roll off capacity to districts.
  • Ensures district rosters are reported to central dispatch daily.
  • Develops, implements, and maintains processes, procedures, and programs to improve safety, productivity, and profitability of the site.
  • Maintains and understands Service Machine standards.
  • Runs daily Service Machine reports to verify recovery and carryover percentages.
  • Delivers verbal and written disciplinary action to employees when necessary.
  • Conducts performance reviews for employees using the PDS process and other appropriate performance management tools.
  • Recruits, selects, hires and ensures training of dispatch employees.

Requirements

  • Bachelor's Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.
  • Five (5) years of relevant work experience in the waste, environmental services, energy, or transportation industry and two plus (2+) years of supervisory or management experience (in addition to education requirement).
  • Valid Driver's License required.
  • Proficient in the following software: Resource Center, OCSD, and MAS.
Benefits
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short Term Disability
  • Stock Purchase Plan
  • Company match on 401K
  • Paid Vacation
  • Holidays
  • Personal Days
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cost managementdriver performancesafety proceduresproductivity improvementprofitability analysisperformance managementrecruitmenttraining
Soft Skills
communicationleadershiporganizational skillsdisciplinary actionperformance reviews
Certifications
Bachelor's DegreeHigh School DiplomaGEDValid Driver's License