WM

HOA Account Executive, Public Sector

WM

full-time

Posted on:

Location Type: Remote

Location: Arizona • United States

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Salary

💰 $20 - $26 per hour

About the role

  • Increase account penetration with strategic product sales
  • Communicate proactively with all customers quarterly, to strengthen and expand relationships
  • Persuade current customers to sign written agreements by providing ongoing education of contract details and use of strong negotiation skills
  • Update and renew customer service agreements
  • Resolve service escalations within the defined territory
  • Generate revenue growth by utilizing consultative selling skills in conjunction with value propositions
  • Communicate rates, fees and service strategies with conviction
  • Understand and use customer incentives and concessions within appropriate profit targets and level of authority
  • Establish and maintain a high level of customer satisfaction
  • Communicate and collaborate with the Inside Sales Manager to resolve customer issues
  • Align WM products and services with customer needs
  • Engage additional WM business opportunities - referring internally as appropriate
  • Use WM sales productivity software tools accurately and consistently (i.e. Customer Relationship Management and pricing tools)
  • Propose customer solutions that are compliant with appropriate local, state and federal regulations

Requirements

  • High school diploma or GED (accredited)
  • Three (3) years experience in non-consumer based industry sales
  • Successful relationship building - external and internal
  • Confident and professional communications
  • Sound decision making
  • Strategic thinking
  • Computer hardware and software proficiency
  • Consistent goal and target attainment
  • Strong problem resolution
  • Complete product and service knowledge
  • Time management
  • Professional and ethical behavior
Benefits
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short Term Disability
  • Stock Purchase Plan
  • Company match on 401K
  • Paid Vacation
  • Holidays
  • Personal Days
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salesnegotiationconsultative sellingcustomer service agreementsproblem resolutionproduct knowledgeservice strategiesgoal attainmenttime management
Soft Skills
relationship buildingcommunicationstrategic thinkingdecision makingprofessionalismcustomer satisfactioncollaborationconvictionethical behavior
Certifications
high school diplomaGED