HOA Account Executive, Public Sector
WM
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona • 🇺🇸 United States
Visit company websiteSalary
💰 $20 - $26 per hour
Job Level
Mid-LevelSenior
About the role
- Increase account penetration with strategic product sales
- Communicate proactively with all customers quarterly, to strengthen and expand relationships
- Persuade current customers to sign written agreements by providing ongoing education of contract details and use of strong negotiation skills
- Update and renew customer service agreements
- Resolve service escalations within the defined territory
- Generate revenue growth by utilizing consultative selling skills in conjunction with value propositions
- Communicate rates, fees and service strategies with conviction
- Understand and use customer incentives and concessions within appropriate profit targets and level of authority
- Establish and maintain a high level of customer satisfaction
- Communicate and collaborate with the Inside Sales Manager to resolve customer issues
- Align WM products and services with customer needs
- Engage additional WM business opportunities - referring internally as appropriate
- Use WM sales productivity software tools accurately and consistently (i.e. Customer Relationship Management and pricing tools)
- Propose customer solutions that are compliant with appropriate local, state and federal regulations
Requirements
- High school diploma or GED (accredited)
- Three (3) years experience in non-consumer based industry sales
- Successful relationship building - external and internal
- Confident and professional communications
- Sound decision making
- Strategic thinking
- Computer hardware and software proficiency
- Consistent goal and target attainment
- Strong problem resolution
- Complete product and service knowledge
- Time management
- Professional and ethical behavior
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short Term Disability
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation
- Holidays
- Personal Days
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
salesnegotiationconsultative sellingcustomer service agreementsproblem resolutionproduct knowledgeservice strategiesgoal attainmenttime management
Soft skills
relationship buildingcommunicationstrategic thinkingdecision makingprofessionalismcustomer satisfactioncollaborationconvictionethical behavior
Certifications
high school diplomaGED