Senior Technical Account Manager
Wiz
full-time
Posted on:
Location Type: Remote
Location: Japan
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Job Level
About the role
- Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey
- Confidently navigate customers through deployment, configuration, and operationalization of Wiz
- Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise
- Act proactively, by leading the customer on a journey to full adoption and value
- Drive Adoption, Business Value Realization, and Customer Satisfaction
- Advocate for your Customers – Understand, document, and represent your customers’ needs
- Help build and scale a world-class TAM organization at a hyper-growth company
Requirements
- 8-12 years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
- B.S. in Computer Science, Engineering, or similar field, or equivalent advanced experience.
- Expert understanding of cloud services and architecture of at least 2 CSPs (AWS/GCP/Azure/OCI)
- Deep familiarity with cloud-security best practices, advanced threat models, and complex CNAPP use cases
- Practical experience deploying and operationalizing containerization technologies (Docker, Kubernetes)
- Practical experience deploying and operationalizing DevOps technologies – CI/CD, Version Control Systems, Infrastructure as Code (IaC)
- Expert-level familiarity with Linux and Windows operating system security concepts
- Proven track record of successfully managing a book of business with 5+ complex enterprise/strategic customers
- Exceptional communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of an organization
Benefits
- No visa sponsorship provided
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cloud servicescloud architecturecloud-security best practicesadvanced threat modelsCNAPP use casescontainerization technologiesDockerKubernetesDevOps technologiesInfrastructure as Code
Soft Skills
communication skillsinterpersonal skillsstakeholder engagementcustomer advocacyproblem-solvingproactive leadershipcustomer satisfactionbusiness value realization