Wiz

Technical Account Manager, Public Sector

Wiz

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $124,800 - $138,400 per year

Job Level

Mid-LevelSenior

Tech Stack

CloudDockerKubernetes

About the role

  • Plan and execute strategies to drive customer adoption and use of the Wiz platform
  • Provide strategic and hands-on technical guidance throughout onboarding to operationalization
  • Serve as primary liaison for technical questions or escalations, collaborating with Support, Product Management, and other teams
  • Contribute to workshops to help customers unlock Wiz platform value
  • Develop trusted advisor relationships with stakeholders from practitioners to C-level to increase adoption and retention
  • Help customers develop Success Plans and measure achievement of KPIs
  • Identify and address technical issues; collaborate with Engineering and Support to resolve escalations
  • Advocate for customer needs across departments and manage account escalations
  • Collaborate with Sales and Renewal teams to secure contract renewals and expansion opportunities
  • Maintain up-to-date functional and technical knowledge of the Wiz platform and cloud security threats

Requirements

  • 3+ years of experience working in Public Sector supporting Public Cloud workloads
  • Strong familiarity with Public Sector compliance frameworks such as FedRAMP, StateRAMP, and NIST
  • 3+ years of experience in technical customer facing roles (Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer)
  • Strong understanding of cloud services, architectures, and security best practices
  • CSP level certifications preferred (e.g., Certified Solutions Architect, Certified DevOps Engineer)
  • Familiarity with container technologies (Docker, Kubernetes)
  • Strong problem-solving skills and ability to troubleshoot complex technical issues
  • Proven track record of building and maintaining relationships with enterprise clients
  • Excellent communication and interpersonal skills
  • B.S. in Computer Science, Engineering, or similar field, or equivalent experience
  • Legal right to work in the country where the position is based without visa sponsorship