Wispr Flow

Support Engineer

• Resolve customer support tickets across billing, account, product, and technical issues
• Deliver delightful experiences to every customer
• Advocate for customers internally
• Stay close to customer sentiment across support channels
• Investigate and triage bugs end-to-end
• Use AI tools to accelerate workflow
• Manage ticket queues with attention to SLAs
• Contribute to internal knowledge bases and process improvements
• Collaborate cross-functionally with security, compliance, billing, and engineering

Technical Support Engineer