Wisetack

Strategic Account Manager

Wisetack

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $90,000 - $126,000 per year

Job Level

Mid-LevelSenior

Tech Stack

Tableau

About the role

  • Manage a portfolio of merchants to foster long-term relationships, measured by increase in financing volume and share of wallet with each merchant.
  • Support business development and partnerships in closing new deals and assist with the onboarding to Wisetack.
  • Help new and existing merchants get up to speed quickly on our offerings.
  • Communicate merchant needs and feedback to the broader organization (especially product, marketing, and partnerships).
  • Actively collaborate with the support and customer operations team to ensure we’re doing what we can to create consistent experiences, sharing learnings, and consolidating feedback.

Requirements

  • Bachelor’s degree in business administration, marketing, communications, or related field
  • 4+ years experience in a quota-carrying, customer-facing role, such as account management, sales, or customer success
  • 1+ years of experience in consumer financing, lending or financial technology
  • Comfort with the types of technology we use as a team: Salesforce, Tableau, Salesloft, Slack, Google Suite, and Confluence, to name a few
  • Excellent communication skills (written, verbal and presentation), with the ability to adapt your style for different stakeholders, from technical teams to executives
  • A growth-oriented mindset, you thrive in dynamic environments and can pivot quickly to adapt to changing circumstances
  • Proven ability to drive growth and manage large, high-visibility accounts
  • Where necessary, meet with merchants onsite
Benefits
  • bonuses
  • equity
  • benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account managementsalescustomer successconsumer financinglendingfinancial technology
Soft skills
communication skillsadaptabilitygrowth-oriented mindsetcollaborationrelationship management
Certifications
Bachelor’s degree in business administrationBachelor’s degree in marketingBachelor’s degree in communications
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