
Solutions Engineer – Eastern Time Zone
WisdomAI
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $150,000 - $215,000 per year
About the role
- Collaborate with Account Executives to understand mid-market and small enterprise customer needs and technical environments.
- Conduct compelling product demonstrations, showcasing WisdomAI's core capabilities and tailoring them to specific customer use cases.
- Support technical discovery calls, helping to identify customer pain points and how WisdomAI's solutions can address them.
- Assist in the preparation and delivery of Customer Workshops and Proof-of-Concepts (POCs), ensuring prospects experience the value of our platform.
- Serve as a technical resource during the sales cycle, addressing questions on product functionality, integrations, and basic architecture.
- Contribute to responses for RFIs/RFPs by providing accurate technical information.
- Maintain clear and concise documentation of customer technical requirements and solution designs.
- Work closely with Product, Engineering, and Customer Success teams to relay customer feedback and ensure smooth handoffs.
- Continuously learn and develop expertise in WisdomAI's platform, the cloud data ecosystem, and relevant AI/ML technologies.
Requirements
- 2-5+ years of experience in a technical role, such as Solutions Engineer, Sales Engineer, Technical Account Manager, Implementation Consultant, or a similar customer-facing technical position in a SaaS company.
- Foundational understanding and hands-on experience with data concepts, including data warehousing (e.g., Snowflake, Databricks, Redshift, BigQuery), ETL/ELT processes, or business intelligence tools.
- Ability to articulate technical concepts clearly and effectively to both technical and non-technical audiences.
- Eagerness to learn new technologies, adapt to evolving product capabilities, and grow in a pre-sales environment.
- Strong problem-solving skills and a customer-centric approach.
- Excellent communication, presentation, and interpersonal skills.
- Comfortable operating in a fast-paced, collaborative team environment.
- Working knowledge of GenAI, scripting languages (e.g., SQL, Python), and API/MCP integrations desired.
- Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
Benefits
- Work at the cutting edge of Generative AI and Enterprise Data.
- High autonomy in a flat organization where your work directly impacts the product roadmap and overall company success.
- Opportunity to work with a world-class engineering team from the most successful tech companies in the world.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data warehousingETLELTbusiness intelligenceSQLPythonAPI integrationsGenAIcloud data ecosystemAI/ML technologies
Soft Skills
problem-solvingcustomer-centric approachcommunicationpresentationinterpersonal skillscollaborationadaptabilitytechnical articulationeagerness to learnfast-paced environment
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Engineeringrelated technical field