WISDOM TEETH GUYS - TEXAS, PLLC

Inside Sales

• Schedule patient surgeries
• Answer phones
• Explain how we work and our fees to patients
• Answer questions and take down insurance information
• Schedule and run financing applications
• Coordinate with local surgery managers

Recruitment

• Recruiting staff for multiple departments in the company

Recruiter

Verification Specialist

• Obtain patient insurance information
• Contact insurance companies to verify insurance coverage and ensure necessary procedures are covered
• Enter patient benefit information accurately and ensure existing information is correct
• Enter notes on upcoming appointments
• Work with offices and Call Center Representatives communicating changes in patients’ insurance
• Following up with monthly eligibility until surgery has been performed

Dental Verification Specialist

Dental Medicaid Verification Specialist

Billing Specialist

• Ensuring the complete collection of all outstanding balances
• Presenting accurate claims within 24 hours following the audit process
• Conducting follow-ups on aged claims at 14-day intervals
• Reducing the insurance aging over 90 days to zero and maintaining that status
• Collaborate with the surgical team, verification team, and patient coordinators to relay updates regarding patients' insurance information

Dental Billing Specialist

Revenue Operations

• Own and scale our insurance revenue cycle.
• Lead insurance verification, claims, and credentialing across markets.
• Own the metrics driving financial performance and build processes to scale.
• Lead a team that includes a billing manager, verification specialists, claims staff, and team leads.
• End-to-end revenue cycle management: verification, coding support, claim submission, payment posting, AR and denial management, and patient collections.
• Regular KPI reporting to leadership: net collection rate, days in AR, denial and rejection rates, clean-claim rate, and aging.
• Document and standardize workflows, build training systems, and create SOPs for consistent performance.
• Manage and develop in-house verification and claims staff; build structure and capacity as we scale.
• Own relationship with outsourced billing partners — performance, SLAs, audit of their output, and in-house audit function.
• Stand up revenue cycle operations for new markets.

Revenue Cycle Manager

• Scheduling patient surgeries
• Answering phones
• Explaining to patients how we work and our fees
• Answering questions
• Taking down insurance information
• Scheduling and running financing applications
• Coordinating with local surgery managers

Inside Sales – Spanish

Executive Assistant

• Assisting management team in running a growing DSO company
• Credentialing support
• Research: handle various research projects such as new software tools
• Project Management: be willing and able to take on any task or project when there is no one else in the company that has time or expertise to handle it.
• Many many other tasks as needed…