Wirex

Marketing

• Co-own the positioning, messaging, and go-to-market strategy for B2B products and features
• Build and scale demand engines utilizing whitepapers, case studies, and community activations to drive inbound leads
• Translate complex blockchain primitives into clear business outcomes
• Develop high-impact solution briefs, webinars, and thought leadership pieces
• Create "Marketing Toolkits" for BaaS partners to accelerate their adoption

Marketing Manager – B2B

Operations

• Review suspicious or system-generated transaction alerts and make decisions based on fraud rules and guidelines.
• Monitor real-time transaction queues to identify high-risk activity and emerging fraud trends.
• Analyse customer behaviour and transaction patterns to detect anomalies.
• Identify fraud patterns such as card-not-present (CNP) fraud, hacked accounts, third-party fraud and friendly fraud.
• Work with rule-based fraud engines including rule structuring, testing and A/B testing.
• Support data discovery and reporting for fraud KPIs and operational performance.
• Prepare and submit Suspicious Activity Reports (SARs) where required.
• Analyse key fraud risks and recommend improvements to reduce fraud exposure.
• Recommend system, analytics and operational improvements.
• Contribute to projects that improve fraud detection and operational efficiency.

Fraud Operations Analyst

Human Resources

• Own and manage the full employee lifecycle in Malaysia including recruitment, onboarding, performance management, employee relations, and offboarding
• Ensure accurate and timely end-to-end payroll processing, including oversight of statutory contributions and compliance requirements
• Maintain full compliance with Malaysian employment legislation and regulatory requirements
• Act as the primary HR representative and trusted advisor for the organisation in Malaysia
• Oversee office operations and facilities management to ensure a professional, compliant, and well-managed workplace
• Develop, implement, and maintain HR policies, procedures, and documentation in line with Malaysian legislation and company standards
• Provide regular HR, people metrics, and payroll reporting to UK leadership and the global People team
• Establish and manage HR operations in Malaysia as the company’s primary people and resource hub for APAC
• Support the transition from the current Employer of Record (EOR) arrangement to a locally incorporated entity
• Implement scalable HR processes and governance frameworks to support future workforce growth
• Conduct regular HR compliance audits to ensure policies, documentation, and processes remain compliant and up to date
• Support the development and scaling of Malaysia as the company’s primary people and resource hub for APAC operations
• Support and manage general finance related tasks for the APAC region as required

HR & Operations Hub Manager

Solutions Engineer

• Design and develop automation solutions using C#, Python, or JavaScript to streamline internal business processes.
• Build robust REST APIs and microservices that connect disparate systems and enable seamless data exchange.
• Implement secure authentication flows and OAuth 2.0 integrations to ensure protected access across services.
• Architect and deploy AI agents that augment existing workflows, from document processing to intelligent routing.
• Engineer prompts and orchestration logic to maximize AI model performance in production environments.
• Enrich and transform data as it moves between platforms, ensuring quality and consistency across integrations.

AI Integration Engineer

• Lead and scale the company’s global fiat operations across all products and payment flows—ensuring operational resilience, partner governance, fund flow control, inventory management, and scalable process architecture to support rapid business growth.
• End-to-end ownership of fiat operations—Full operational ownership across all fiat products (accounts, IBANs, SWIFT transfers, SEPA/FPS, card issuing and acceptance, and local payment rails).
• Clear accountability across inbound and outbound fund flows.
• Ensure operational continuity under rapid growth conditions.
• Operational management of key partners, including; Banking partners (IBAN providers, safeguarding banks, SWIFT partners), Card schemes, BIN sponsors, card processor, personalization bureaus and delivery partners, Acquirers and card acceptance partners, Payment service providers and liquidity partners.
• Ensure stability and predictability of daily funds movement.
• Maintain strict reconciliation discipline across all partners.
• Ensure audit readiness and institutional-level documentation.
• Ensure accurate daily reconciliation of all fiat flows.
• Monitor liquidity exposure across multiple partners and regions.
• Identify operational cost drivers and inefficiencies.
• Establish strong controls around safeguarding and client fund separation.
• Redesign the operational model to support significant volume growth without linear headcount expansion—smart growth.
• Implement measurable KPIs across all operational domains.
• Reduce manual processes through automation and system controls.
• Ensure Operations are involved early in product launches and expansion initiatives.
• Full control over operational stock: card inventory (virtual and physical), packaging materials, distribution logistics.
• Forecast demand in line with commercial projections.
• Prevent shortages, overstocking, or operational bottlenecks.
• Maintain proper tracking and accountability for all physical assets.
• Build early-warning indicators for operational stress or failure.
• Maintain strong incident management processes.
• Ensure compliance with scheme, banking, and regulatory operational requirements.
• Reduce key-person dependency within the function.
• Build and lead a high-performance Operations team, fostering a results-driven culture with clear KPIs and succession planning.
• Develop internal talent and support continuous professional growth to expand team capabilities.

Marketing Manager – B2B

Fraud Operations Analyst

HR & Operations Hub Manager

AI Integration Engineer

Head of Operations – Payments