Winpak

Sales

• Ensure customer satisfaction by effectively managing changes in order requirements, timelines, and product specifications within a dynamic industry.
• Prepare and process customer orders to ensure products are produced and shipped according to customer expectations.
• Maintain pricing consistency in line with published guidelines or customer quotations.
• Collaborate with the Winpak Graphics Department to provide relevant information for customer graphic requests.
• Obtain approval for any deviations from standard terms before accepting customer orders.
• Manage territory inventory in compliance with company policies and special agreements.
• Assist in the collection of receivables and ensure accurate and timely completion of expense reports.
• Communicate changes in orders or requirements, such as lead times, product changes, or order size, to both customers and head office.
• Address customer complaints promptly and coordinate corrective action with the appropriate personnel.
• Travel as necessary within the assigned territory to maximize sales opportunities, provide sales forecasts, and attend trade shows and seminars, while maintaining adherence to budget and company policies.

Area Sales Manager

Account Executive

• Identify and pursue new business opportunities and maintain long-term relationships with key stakeholders.
• Conduct market research and voice-of-customer (VOC) assessments to guide product positioning and pricing strategies.
• Collaborate with marketing and business development teams to promote brand awareness and penetrate new markets.
• Manage sales cycle from prospecting through contract negotiation and closing.
• Conduct client site visits, product demonstrations, and technical presentations.
• Work cross-functionally with internal teams to support Winpak System Sales through integrated packaging and machinery solutions.
• Maintain a thorough understanding of company product offerings, machinery specifications, and integration processes.
• Partner with Engineering, R&D, and Aftermarket teams to ensure accurate communication of equipment capabilities and requirements.
• Provide support for Factory Acceptance Tests (FAT), installations, and post-sales service requirements.
• Stay informed about competitive products, market trends, and emerging technologies to inform sales strategies.
• Act as the key point of contact for customers, ensuring satisfaction through excellent communication, responsiveness, and follow-through.
• Promote aftermarket services including spare parts, maintenance contracts, upgrades, and training.
• Collaborate with the service team to ensure customers receive exceptional support during and after project implementation.
• Train customers on proper equipment use and serve as a customer advocate to internal teams.
• Deliver accurate sales forecasts and contribute to annual budgeting processes.
• Track sales performance against goals and report progress to leadership.
• Analyze sales and service data to identify opportunities for revenue growth and improvement.

Outside Machinery Sales Representative

• Contribute to the overall business sales initiatives set forth each year
• Initiate sales contacts, research customer needs and develop application of product and services to meet their requirements
• Maintain and grow existing customer base
• Explore new markets for new sales opportunities with emphasis on new that are in line with divisional strategies and goals
• Monitor immerging markets and make recommendations to management
• Research and maintain a list of potential customers in designated markets
• Follow up on sale leads and initiate calls to new prospective customers
• Develop sales and marketing presentations and proposals when required
• Recommend and propose supply contract outlines for new business
• Work with channel partners to gain market information
• Do cross divisional selling where it meets the company strategy
• Keep abreast of competitive activity and understand their strengths and weakness
• Develop a plan to service existing customers
• Develop a call schedule to develop new business
• Provide an outline for new business initiatives in the region
• Travel to customer locations
• Make individual and joint calls in development of new opportunities
• Initiate sample request
• Initiate quote request
• Write and present supply proposals to customers
• Participate in trade shows, exhibitions and industry associations as required
• Maintain effective relationships with peers, superior and other Winpak personnel
• Effectively communicate customer and market needs for project teams
• Problem-analysis and resolution skills
• Keep your supervisor advised of important customer needs and issues
• Manage and document all customer complaint feedback
• Stay in tune with market trends and customer needs and report back to management
• Provide monthly progress reports 1st week of every month
• Provide call reports on any significant activity

Area Sales Manager

Outside Machinery Sales Representative

Area Sales Manager – Midwest