Wing Assistant

Digital Marketing

• Upload videos and graphics, keep the account up-to-date & manage reviews.
• Develop, execute, and monitor the execution of marketing campaigns on various digital platforms.
• Ensure consistency of branding across all accounts and channels.
• Create events or promos to increase customer engagement.
• Manage the contact database & assist with lead generation activities.
• Research influencers, compatible products, and businesses to form strategic partnerships.
• Set up accounts, liaise with affiliates & manage affiliate partners’ payouts.
• Check KPIs, modify bids or budgets & review keyword performance.
• Gather information on the brand's audience profiles and develop a content strategy with internal teams.
• Create progress reports and monitor the performance and effectiveness of marketing campaigns.
• Research on trends, promotional activities utilized by competitors, and competitive marketing insights.
• Execute SEO strategies and conduct keyword research.
• Conduct general administration.
• Use tweak builders to tweak the content.
• Ad hoc tasks

Digital Marketing Specialist

Ecommerce

• Manage the overall operation of the website and maintain a seamless user experience.
• Respond to customer inquiries and concerns and provide assistance with customer selections.
• Optimize product listings and content with detailed descriptions, visual assets, and specifications.
• Build customer relationships and develop partnerships with content creators, influencers, and compatible businesses.
• Collaborate with internal teams on developing concepts, layouts, and promotional activities.
• Set prices in accordance with industry trends and sales strategy.
• Monitor inventory levels and coordinate with suppliers and logistics partners on stock availability and delivery.
• Develop and maintain initiatives for PPC advertisement campaigns & social media engagement.
• Ad hoc tasks

E-Commerce Specialist

Lead Generation

• Generate Leads
• Pre-qualify leads
• Setup appointments for the sales team to close

Lead Generation – Full Time

Salesforce Consultant

• Upload and manage data in Salesforce (accounts, opportunities, renewals, sales motions, producers)
• Review and correct Salesforce records to ensure data accuracy and consistency
• Create and manage renewal opportunities; move policies to correct opportunities when needed
• Investigate and resolve Salesforce issues submitted via Jira (e.g., opportunity status issues, commission questions, account merges)
• Support GTM data governance initiatives (tagging, fixing misaligned fields, validating workflows)
• Build and maintain Excel/CSV files for uploads, audits, and account-level reporting
• Partner with internal stakeholders (Sales, RevOps, Marketing) to clarify data issues and next steps
• Flag recurring issues

Salesforce Specialist

Executive Assistant

• Store and organize documents and files.
• Data Entry: prepare lead lists or meeting minutes, transcribe audio recordings, prepare payroll information, and organize research notes.
• Research products, purchase goods & secure samples.
• Store, update & collect information for marketing and sales campaigns through a CRM system.
• Create and send statements or invoices, track payments, and record company expenses.
• Gather data on trends, industry best practices, and other publicly available information and prepare reports on the findings (e.g., for comparative analysis).
• Monitor projects, conduct internal communication & organize company data.
• Coordinate team calendars, prevent scheduling conflicts & ensure clients are on time and prepared for meetings.
• Prepare itineraries, book hotels, rental cars, etc.
• Convey information to incoming calls & make calls for appointments or conduct informational inquiries.
• Reply to emails, follow up on correspondence, organize inbox as per client preferences, and notify clients about important emails.
• Ad hoc tasks

General Virtual Assistant

• Reduce Andrew’s workload by delegating operational, CRM, and administrative tasks
• CRM management (lead tracking, pipeline cleanup, templates)
• Property Shell stock and inventory updates
• Lead management and follow-ups
• Research on property areas and infrastructure
• Document and template creation for sales teams
• Marketing support and presentations
• Admin support and coordination
• Occasional client communication and qualifying calls