
Client Operations Partner
Wing Assistant
full-time
Posted on:
Location Type: Hybrid
Location: Makati • Philippines
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Salary
💰 ₱50,000 - ₱100,000 per month
About the role
- Lead live client shadowing sessions to extract work in real time
- Identify high-pain, high-impact tasks without waiting for client direction
- Convert messy workflows, brain dumps, and recordings into clean SOPs
- Audit inboxes, calendars, and digital tools to uncover instant delegation wins
- Deliver the first functional SOP within 48 hours of client onboarding
- Work in-office with Bench VAs to ensure tight handoff and execution
- Turn Looms, voice notes, and messages into clear, executable tasks
- Maintain client trust around access, security, and managed-office workflows
- Own early client outcomes, speed, and momentum end-to-end
Requirements
- Experience in client operations or similar role
- Strong problem-solving skills
- Ability to work in a fast-paced environment
- Excellent communication and interpersonal skills
- Proficiency in digital tools and systems
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
problem-solvingcommunicationinterpersonalability to work in a fast-paced environment