
Operations Lead
Wing Assistant
full-time
Posted on:
Location Type: Hybrid
Location: Makati • Philippines
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Job Level
About the role
- Lead high-intensity onboarding calls where you watch the client work via screen-share.
- Perform "Zero-Effort Extractions" by reviewing client emails to identify repetitive tasks.
- Audit the client's website, socials, and calendars to find "invisible work".
- Work physically on the office floor with Bench VAs.
- Manage the "Loom-and-Leave" and "Voice-to-Task" channels.
Requirements
- Business Intuition: Ability to look at a CEO’s messy calendar and immediately see 5 things a VA can do.
- High Technical Literacy: Mastery of G-Suite, Slack, and PM tools (Asana, Trello, ClickUp, etc.).
- Consultative Presence: High EQ and "Command of the Room" to guide busy, stressed executives through a 15-minute sprint.
- In-Office Requirement: You must be physically on the floor to lead the Bench VAs during live sessions.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Business IntuitionHigh Technical LiteracyConsultative PresenceHigh EQCommand of the Room