Splunk Support Engineer
Windward Consulting
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Candidate will drive deployments of Splunk while working side by side with the customers to solve their unique problems across a variety of use cases
- Candidate will drive standardization of data collection across devices within the organization
- Develop and deploy unique collectors using scripts and collectors developed
- Collaborate across the entire organization to bring Splunk access to product and technical teams to get the right solution delivered and drive future innovation gathered from customer input
- Leverage previous experience, share best practice and create solutions to push user adoption and maximize the value of Splunk
- Design, Deploy, support and maintain Splunk cluster infrastructure in a highly available, geo-redundant configuration
- Standardized Splunk agent deployment, configuration and maintenance across a variety of platforms using multiple configuration management systems
- Troubleshoot Splunk server and agent problems and issues
- Assist internal users of Splunk in designing and maintaining production-quality dashboards
- Participate as a Splunk escalation point for operations support
- Monitor the agent and server infrastructure for capacity planning and optimization
- Design core Systems performance and troubleshooting logs
- Support Splunk on Unix, Linux and Windows-based platforms
Requirements
- 2-4 years of experience with data analysis, logging solutions, system and network monitoring, and technical consulting
- Ability to assess customer's situation, business needs, complex problems, and provide a solution forward
- Experience with both the Unix and Windows operating systems; comfortable on the command line interface
- Working knowledge or recent experience with scripting languages (i.e., Bash or Perl) or application development (JAVA, Python, .NET), relational databases, and analytical tools
- Ability to stop, collaborate and listen with technical and non-technical consumers from IT administrators to executive level stakeholders
- Self-motivated and self-educating, able to function independently as needed
- Ability to function independently and in a team is a MUST
- Well organized with a healthy sense of urgency, able to set; communicate; and meet aggressive deadlines with competing priorities
- Demonstrable understanding of common enterprise applications (especially in the areas of security and finance)
Benefits
- Medical
- Dental
- Vision
- Flexible Spending Accounts
- Short Term Disability
- Long Term Disability
- Life Insurance and AD&D
- Option to purchase additional Life Insurance and AD&D
- Paid Time Off
- Personal Leave
- Holidays
- 401(k) plan with company match
- Work/Life Balance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Splunkdata analysislogging solutionssystem monitoringnetwork monitoringscripting languagesBashPerlJAVAPython
Soft Skills
problem solvingcollaborationcommunicationself-motivatedindependentteamworkorganizational skillstime managementability to meet deadlinescustomer assessment