Windquest Group

Ecommerce

• Own the strategy and growth of FishStrong.com
• Manage the Shopify storefront performance and growth
• Improve conversion rates and customer satisfaction
• Optimize CRM and lifecycle marketing strategies

E-Commerce Growth Specialist

Procurement

• Support sourcing activities by identifying and assessing potential suppliers; coordinate the onboarding process under established strategic guidelines.
• Participate cross-functionally in the new product development process to gather requirements and issue RFQs; provide data-driven supplier recommendations for management review.
• Support negotiations for supply agreements to achieve optimal terms while mitigating risk; monitor supplier adherence to contracts; enter and manage contracts in the Contract Lifecycle Management (CLM) system.
• Implement the framework for supplier engagement and pricing, ensuring the Purchasing team has a clear, well-documented structure to execute tactical purchase orders.
• Establish and develop partnerships with strategic national brand, private-brand, and contract manufacturing suppliers.
• Oversee a robust supplier management program to assess supply performance. Work with suppliers to address both situational and systemic performance issues.
• Communicate quality or performance concerns to suppliers; work to understand and report the impact of these issues on organizational costs and schedules.
• Use data and analytics to identify cost reduction opportunities across the portfolio of products; engage Supply Chain leadership to develop execution plans.
• Propose strategies to source and manage our raw material and component needs to optimize cost and continuity of supply.
• Monitor market trends and commodity pricing to provide data to Supply Chain leadership to use in strategy adjustments. Maintain contract pricing in the NetSuite ERP system.
• Report on Sourcing KPIs; work cross-functionally to identify performance improvement opportunities.

Sourcing Specialist

Customer Support

• Consistently exceed all customer expectations.
• Respond to incoming inquiries on orders, product, and pricing with a focus on First Call Resolution.
• Resolve all customer complaints/issues with a sense of urgency.
• Multi-task across multiple platforms and conversations, prioritizing phone calls.
• Thorough communication with internal partners and customers.

Customer Experience Specialist

Video Editor

• Editing creator-supplied footage
• Helping shape pacing and structure
• Developing intro/outro approaches
• Creating social cutdowns and variations
• Helping define creator shot lists and capture guidance
• Collaborating on creator briefs before creators film
• Advising on shot needs or missing coverage
• Building repeatable templates for future episodes
• Collaborating with content strategy and creative teams

Video Editor, Production Lead

• Lead sourcing activities to identify, assess, select, and onboard suppliers.
• Partner cross-functionally in the new product development process to gather requirements, issue and negotiate RFPs/RFQs, and identify optimal suppliers.
• Lead negotiations for supply agreements to achieve optimal terms while mitigating risk; identify and address contract non-compliance; enter and manage contracts in the Contract Lifecycle Management (CLM) system.
• Design and implement the framework for supplier engagement and pricing, ensuring the Purchasing team has a clear, well-documented structure to execute tactical purchase orders.
• Develop deep partnerships with strategic national brand, private-brand, and contract manufacturing suppliers.
• Implement and oversee a robust supplier management program to assess supply performance.
• Use data and analytics to identify and execute on cost reduction opportunities across the portfolio of products.
• Develop strategies to source and manage raw material and component needs to optimize cost and continuity of supply.
• Stay current with market trends, commodity pricing, and global economic conditions and adjust sourcing strategies accordingly.
• Track and report on Sourcing KPIs; work cross-functionally to identify and execute on performance improvement opportunities.

Senior Sourcing Specialist

• Lead sourcing activities to identify, assess, select, and onboard suppliers.
• Partner cross-functionally in the new product development process to gather requirements, issue and negotiate RFPs/RFQs, and identify optimal suppliers.
• Lead negotiations for supply agreements to achieve optimal terms while mitigating risk; identify and address contract non-compliance; enter and manage contracts in the Contract Lifecycle Management (CLM) system.
• Design and implement the framework for supplier engagement and pricing, ensuring the Purchasing team has a clear, well-documented structure to execute tactical purchase orders.
• Develop deep partnerships with strategic national brand, private-brand, and contract manufacturing suppliers.
• Implement and oversee a robust supplier management program to assess supply performance.
• Use data and analytics to Identify and execute on cost reduction opportunities across the portfolio of products.
• Develop strategies to source and manage our raw material and component needs to optimize cost and continuity of supply.
• Stay current with market trends, commodity pricing, and global economic conditions and adjust sourcing strategies accordingly.
• Track and report on Sourcing KPIs; work cross-functionally to identify and execute on performance improvement opportunities.