Administration, Co-Pay Assistant
Recruiting.com
Project Administration Specialist
WinAir
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Maintain project timelines, deliverables and task lists to ensure ongoing visibility and accountability.
- Track progress and follow up on action items, ensuring deadlines are met and priorities are clear.
- Identify potential delays or issues early and propose practical solutions to keep projects on track.
- Maintain organized project documentation, reports and dashboards.
- Assist with scheduling, meeting preparation and follow-ups to support the Director’s efficiency.
- Help prioritize activities and resources to align with departmental and organizational goals.
- Serve as a central point of contact between the Director of Product and Support and project team members.
- Keep the Director informed with regular updates on project status, risks and milestones.
- Facilitate open and constructive communication within teams, ensuring clarity of expectations and outcomes.
- Provide honest, professional feedback to both the Director and team members to support continuous improvement.
- Exercise sound judgment in making small operational decisions when required.
- Proactively follow up on outstanding items and coordinate next steps to maintain project progress.
- Document and communicate decisions, next steps and deliverables effectively.
Requirements
- Minimum 3 years of experience in project administration, operations or a similar coordination role.
- Experience within a SaaS or technical environment is an asset.
- Strong organizational and time management skills.
- Excellent written and verbal communication abilities.
- Confidence engaging with all levels of the organization, including cross-functional teams and senior leadership.
- Proficiency in project management and communication tools (e.g., Jira, Confluence, or equivalent).
- Proactive, self-motivated and able to manage multiple priorities while meeting deadlines.
- High attention to detail and accuracy in documentation and reporting.
- Able to deliver honest, constructive feedback in a professional and supportive manner.
- Adaptable to changing priorities in a fast-paced SaaS environment.
- Reliable with strong follow-through and a clear sense of accountability.
- Understanding of SaaS operations or product development processes (an asset).
Benefits
- extended healthcare
- dental
- EAP
- RRSP matching
- flexible work schedule
- Summer Friday hours
- social committee events
- quarterly Town Hall meetings
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project administrationoperations coordinationdocumentationreportingtime managementproject managementSaaS operationsproduct development processes
Soft skills
organizational skillswritten communicationverbal communicationproactiveself-motivatedattention to detailconstructive feedbackadaptabilityreliabilityaccountability