WinAir

Product Analyst

• Gather and document business requirements through customer interviews, workshops, and feedback sessions.
• Translate customer and stakeholder needs into functional requirements, user stories, and acceptance criteria.
• Conduct market and competitive analysis to identify trends and opportunities.
• Support the Product Manager in prioritizing backlog items based on business value and feasibility.
• Participate in User Acceptance Testing (UAT) to validate new features and enhancements.
• Analyze product usage data to identify areas for improvement or feature adoption opportunities.
• Ensure all product documentation is clear, accurate, and up to date.
• Collaborate with developers, QA, and product stakeholders throughout the delivery lifecycle.
• Collaborate with the Support team to understand recurring customer issues and integrate solutions into the product roadmap.
• Partner with Technical Services to ensure product changes are reflected in training and customer onboarding.
• Assist in preparing product release notes and customer communication for upcoming features.
• Present proposed solutions, enhancements, and delivered functionality to customers