Administration, Co-Pay Assistant
Recruiting.com
contract
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems
- Responsible for processing copayment requests for patients, pharmacies, and/or physicians
- Liaise with Program managers to ensure copayment KPIs are met
- Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments
- Liaise with 3rd party payment administrator to ensure accurate electronic payment processing
- Establishes and maintains office files, makes appointments and arranges meeting rooms
- Compiles information from various sources for generating reports
- Audits and maintains various reports specific to business location by checking for errors
- Updates and maintains pertinent business information via computer or department files
- Assists with various scheduled and unscheduled projects in the department
- Drafts and types correspondence and/or presentations for internal and external contacts
- Responsible for managing multiple projects for many departments within a business segment or across segments
- Interacts frequently with inter-departmental associates and management to resolve workload issues
- Maintains and promotes positive and professional working relationships with associates and management
- Complies with policies, procedures, safety rules, and regulations
- Responsible to report all Adverse Events to the assigned units/departments
- Performs related duties as assigned
Requirements
- Post-secondary education in a related field
- 3-5 years’ experience in an administrative role in a pharmaceutical setting
- In-depth knowledge of the Microsoft Office Suite of applications
- Proven accuracy when processing large amounts of data
- Strong communication and interpersonal skills
- Ability to work independently and in a team environment
- Adaptability to change and to learn new skills as required
- Bilingual, French/English preferred
Benefits
- Health insurance
- Comprehensive suite of benefits focusing on physical, emotional, financial, and social wellness
- Training programs
- Professional development resources
- Opportunities to participate in mentorship programs
- Employee resource groups
- Volunteer activities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data processingreport generationfile maintenanceproject managementcorrespondence draftingpresentation preparationerror auditingcopayment processingpayment processing
Soft skills
communicationinterpersonal skillsindependenceteamworkadaptabilityrelationship management