Administration

• Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems
• Responsible for processing copayment requests for patients, pharmacies, and/or physicians
• Liaise with Program managers to ensure copayment KPIs are met
• Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments
• Liaise with 3rd party payment administrator to ensure accurate electronic payment processing
• Establishes and maintains office files, makes appointments and arranges meeting rooms
• Compiles information from various sources for generating reports
• Audits and maintains various reports specific to business location by checking for errors
• Updates and maintains pertinent business information via computer or department files
• Assists with various scheduled and unscheduled projects in the department
• Drafts and types correspondence and/or presentations for internal and external contacts
• Responsible for managing multiple projects for many departments within a business segment or across segments
• Interacts frequently with inter-departmental associates and management to resolve workload issues
• Maintains and promotes positive and professional working relationships with associates and management
• Complies with policies, procedures, safety rules, and regulations
• Responsible to report all Adverse Events to the assigned units/departments
• Performs related duties as assigned

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