Willowtree, LLC

Accountant

• Lead the preparation of multi-state sales and use tax returns
• Ownership for quarterly filing for the Ohio Commercial Activity Tax (CAT) and Washington Business and Occupation (B&O) tax
• Resolve tax notices by communicating with the payroll team as needed
• Determine the course of action for any tax notices received, including submission/follow-ups with external vendor partners
• File property tax filings for VA and NC
• Collaborate with external tax accounting vendors and parent company for state and federal income tax filings
• Participate in month-end close activities, reconcile accounts (including sales tax payable), and record reclassifications
• Ownership of business insurance, disbursement and submission of renewed Certificates of insurance to clients, and submission of documentation for Workers’ Compensation compliance and audits
• Prepare payments and remittances, including mail tracking and documentation
• Maintain the filing system for all entities in the WillowTree enterprise
• Partner with Corporation Service Company (CSC) for annual reporting requirements
• Partner with Accounts Payable for 1099 filing and submission
• Review of expense reports and record month-end accruals related to expense reporting
• Assist with audit preparation related to the financial statement audit

Senior Accountant, Tax and Compliance

Cloud Engineer

The Multi-Cloud Migration Delivery Director is responsible for overseeing and executing complex cloud migration projects across multiple cloud platforms (AWS, Azure, Google Cloud, etc.).
Develop and execute comprehensive multi-cloud migration strategies and roadmaps
Lead cross-functional teams, including cloud architects, engineers, and business stakeholders
Define migration priorities, timelines, and success criteria
Establish governance frameworks for multi-cloud environments
Oversee the assessment, planning, and execution of application and infrastructure migrations
Ensure proper cloud-native architecture design and implementation
Manage workload placement decisions across different cloud providers
Implement cloud security, compliance, and cost optimization strategies
Coordinate multiple concurrent migration projects and workstreams
Manage project budgets, timelines, and resource allocation
Identify and mitigate risks throughout the migration lifecycle
Provide regular status updates to executive leadership and stakeholders
Collaborate with business units to understand requirements and constraints
Work with vendor partners and cloud service providers
Facilitate communication between technical teams and business stakeholders
Manage change management and user adoption initiatives

Delivery Director – Multi-Cloud Migration

Manager

• TELUS Digital seeks a Manager, Data Insights & Quality - Google CES to support growth and delivery of Google CES capabilities within its Global AI team
• Focus on data-driven insights and KPIs for voice interactions and expanding expertise in Conversational Agents, Agent Assist, and Conversational Insights
• Manage and mentor a team of AI specialists and delivery professionals; coordinate with Google and client stakeholders
• Role can operate remotely in the United States or Canada or be based at North American offices

Manager, Data Insights and Quality

• TELUS Digital is seeking a Manager, Data Insights & Quality - Google CES to support the growth and delivery of our Google CES capabilities. This role is a key position within our Global AI team, responsible for supporting our solution delivery, and enabling exceptional client outcomes through the application of Google's AI technologies for customer engagement by ensuring data driven insights and KPIs are readily available.
• You will play an important role in expanding our expertise in Conversational Agents, Agent Assist, and Conversational Insights, ensuring TELUS Digital continues to lead in AI-powered customer experience transformation through data-driven optimization and iterative improvements based on analytical insights.
• The role requires a combination of tactical execution, technical understanding of Google CES products, business acumen, data & analytics, and the ability to manage and mentor a team.
• Responsibilities
• Practice Support & Growth: Execute components of the Google CES strategic roadmap within TELUS Digital's Global AI team, supporting adoption and measurable business impact
• Support senior leadership in identifying new opportunities and maintaining relationships with Google and client stakeholders
• Promote the adoption of Google CES solutions with a strong focus on implementing and utilizing Conversational Insights to extract actionable data from voice interactions
• Track and report on key performance indicators (KPIs) related to voice bot effectiveness, customer satisfaction, and containment rates, highlighting project progress and client impact through data-driven insights.
• Solution Development & Innovation: Stay current on Google CES advancements, generative AI, and NLP trends to recommend and integrate new capabilities
• Ensure delivery excellence and solution quality by applying best practices and proven technical approaches and continuously refine solutions based on performance data and customer feedback from voice bot interactions.
• Foster a culture of innovation and continuous improvement within the team
• Team Management & Development: Manage and develop a team of AI specialists, solution architects, and delivery professionals
• Provide technical and project guidance to ensure delivery success and professional growth
• Support training and certification programs for Google CES technologies
• Coordinate project prioritization and resource planning to maximize team effectiveness
• Client Engagement & Partnership: Serve as a key point of contact for clients, translating business challenges into effective Google CES solutions
• Support workshops, presentations, and solution demos that clearly articulate business value
• Collaborate with sales, marketing, and delivery teams to support go-to-market strategies and ensure seamless client delivery

Bookkeeper

• The Payroll Analyst assists in the efficient operation of processing payroll. Performs duties related to payroll functions, including timely entering of payroll and payroll-related data in Workday, processes timely and accurate payrolls, compiles payroll statistics, completes payroll reporting requests, and maintains payroll control records, in accordance with Federal, State, and local laws.
• Location & Flexibility: This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of our offices OR in a Work From Anywhere, US (Remote) capacity.
• The Opportunity: The Payroll Analyst assists in the efficient operation of processing payroll. Performs duties related to payroll functions, including timely entering of payroll and payroll-related data in Workday, processes timely and accurate payrolls, compiles payroll statistics, completes payroll reporting requests, and maintains payroll control records, in accordance with Federal, State, and local laws.
• Responsibilities: Review and processing of all payroll-related tickets in a timely manner while ensuring appropriate backup documentation, accuracy, and obtaining necessary approvals as required.; Accurately process payroll and meet all deadlines.; Create EIB files and submit them for upload into the Workday system.; Conduct audits of payroll data and balance file totals to payroll totals.; Save all supporting documentation and balancing reports to the shared drive.; During bi-weekly payroll transmission, review benefits premium deductions on file feeds prior to submission of payroll.; Prepare, process, and track wage garnishments and child support orders.; Maintain payroll operations by following policies and procedures; reporting needed changes.; Maintain employee confidence and protect payroll operations by keeping information confidential.; Review and process any authorized employment verification requests within 48 business hours of receipt.; Verify that payroll deduction benefit amounts for each pay period are accurately deducted from the employee's paycheck.; Other duties as requested by management.
• Qualifications: 2-3 years of multi-state payroll processing experience in a large scale customer-facing organization.; High School Diploma or GED required.; Microsoft Excel/spreadsheet analysis experience required; Hands-on experience with payroll software like ADP, Oracle, Workday, Ceridian, etc.; Attention to detail and strong communication skills.; Ability to exercise considerable discretion and judgement in handling the highest level of confidential information.; Understanding of wage attachments such as garnishments, child support, levies, etc.; Reliable and strong work ethic, professional appearance required.; Ability to work both independently and in teams.; Proactive, flexible, assertive, with a creative approach to problem solving.
• Bonus Points: FPC or CPP certification preferred.; Associate’s degree in finance/accounting.; Experience with Workday software.
• Equal Opportunity Employer: At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Senior Accountant, Tax and Compliance

Delivery Director – Multi-Cloud Migration

Manager, Data Insights and Quality

Manager, Data Insights and Quality

Payroll Analyst II