Willow

Enterprise Account Executive – SaaS Facilities Management Technology

Willow

full-time

Posted on:

Location Type: Hybrid

Location: Sydney • Australia

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Tech Stack

IoT

About the role

  • Identify, target, and secure new enterprise customers to drive revenue growth.
  • Generate and qualify new leads through various channels including partners, networking, and industry events.
  • Deliver sales presentations and product demonstrations to prospective customers, highlighting the value and benefits of our SaaS solution.
  • Ensure customers achieve their desired outcomes through the effective use of our SaaS solutions.
  • Drive contract renewals and identify opportunities for upselling and cross-selling.
  • Act as the primary point of contact for customer inquiries, issues, and feedback.
  • Ensure timely and effective resolution of customer concerns.
  • Develop and execute strategic account plans to maximize customer value and revenue.
  • Monitor customer usage and adoption of our SaaS solutions, providing guidance and support to optimize their experience.
  • Serve as a customer advocate within the company, collaborating with internal teams to ensure customer needs are met.
  • Work closely with marketing, product, deployment, and customer support teams to align on strategies and support customer success initiatives.

Requirements

  • 5+ years of experience in enterprise SaaS sales with a proven track record of landing and expanding accounts
  • Strong knowledge of OT, IT, and IoT solutions
  • Understanding of requirements of facilities teams, with the ability to act as a trusted customer advisor.
  • Brings insight into market trends, secular challenges, and the business drivers behind customer pain points.
  • Proficiency with modern sales and productivity tools, including Microsoft Dynamics, ZoomInfo, and Microsoft Office Suite.
  • Background in operations, facility management, or mechanical engineering is highly beneficial.
  • Understanding of HVAC systems, Building Controls Systems and how they interact is highly desirable.
  • Excellent verbal and written communication skills with the ability to present complex solutions in a clear and persuasive manner.
  • Proven ability to build and maintain strong executive-level relationships, influencing decisions and driving long-term value.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
enterprise SaaS salesOT solutionsIT solutionsIoT solutionsHVAC systemsBuilding Controls Systemsoperationsfacility managementmechanical engineeringsales presentations
Soft Skills
communication skillscustomer advocacyrelationship buildinginfluencing decisionsstrategic planningproblem resolutioncustomer successcollaborationpresentation skillsinsight into market trends