Willow

Deployment Manager – HVAC, FDD

Willow

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Partner with customers to understand their needs, providing expert guidance and training on how to use Willow’s product and the skills library.
  • Provide leadership for internal teams on how to best implement skills for a customer’s specific building and systems to help them achieve their high level goals.
  • Iteratively improve the existing skills library by collecting and analysing customer feedback, experimenting to find solutions, and testing the results across customers.
  • Translate domain expertise into rule-based logic (skills) to monitor building operations using Willow’s low-code environment, Activate Technology.
  • Serve as a technical expert that deeply understands the Willow Activate Technology, Skills Library and Building Systems.
  • Partner with other Willow product, engineering and sales teams to refine product roadmaps and growth plans focused on delivering value to customers.
  • Maintain and grow a deep working knowledge of the building industry, from key stakeholders to industry pain points and key trends

Requirements

  • Bachelor's of Science in Engineering, Computer Science, or Software Engineering (Required)
  • Experience in Mechanical/HVAC Engineering Consulting or Building Automation Systems
  • Understanding of engineering fundamentals and systems knowledge
  • Experience with automated Fault Detection & Diagnostics, Continuous Commissioning, and Measurement & Verification
  • Ability to translate domain expertise into productized solutions
  • Experience in identifying value through data driven measures and guiding customer to action or developing actionable roadmaps
  • Adaptable and open to new ideas or ways to present solutions and approach problems for continuous improvement
  • Able to communicate & bridge subject matter expertise to product and engineering teams
Benefits
  • Flexible working arrangements
  • Remote/hybrid working where applicable
  • Competitive salary banding based on the work you do
  • Embracing parenthood with parental leave
  • Benefits insurance covering medical, dental, vision, life and disability
  • 401K retirement plan with employer matching
  • 20 days PTO plus public holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Mechanical EngineeringHVAC EngineeringBuilding Automation SystemsAutomated Fault DetectionDiagnosticsContinuous CommissioningMeasurement & VerificationLow-code developmentRule-based logicData analysis
Soft skills
LeadershipCommunicationAdaptabilityProblem-solvingCustomer engagementCollaborationFeedback analysisContinuous improvementTechnical expertiseGuidance
Certifications
Bachelor's of Science in EngineeringBachelor's of Science in Computer ScienceBachelor's of Science in Software Engineering