Manager

• Project manage one or more Workday product implementations concurrently
• Ensure the project is successfully delivered within the budget and time outlined in the SOW
• Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW
• Provide guidance and mentoring to Professional Services resources working on your implementations
• Ensure projects are properly planned and staffed
• Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeframes
• Work with Delivery Assurance to ensure compliance with agreed to checkpoints
• Present at Executive Steering Committee meetings
• Ensure the client takes advantage of Workday best practices
• Serve as a liaison for Professional Services when interacting with sales and/or development
• Identify opportunities to position other service offerings
• Ensure the client can serve as a reference upon completing their implementation
• Assist in the transition of the customer from Professional Services to Product Support
• Present client with change orders for out-of-scope requests
• Own project P+L and deliver projects profitably

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