Lead a diverse portfolio of projects at any given time, ensure alignment of internal and external teams, and serve as the point of contact for the implementation of new customers
Develop and take ownership of client’s implementation plan: achievements, project risks and mitigation strategies and address other line items relevant to efficiently delivering an enterprise SaaS product
Follow an agile Kanban-based implementation methodology
Lead aspects of change management and implementations with some of the largest and most strategic accounts
Track high-level business needs and ensure the solution aligns to deliver business benefits
Produce project-level reports covering overall status, milestone tracking, risks/issues, and mitigation plans
Maintain trusted and positive partnerships across a wide array of subject areas and teams
Facilitate cross-functional communication to ensure smooth execution with collaborators
Represent the voice of the customer to provide input into the core product, marketing, and sales process

Requirements

5+ years demonstrated ability in an external, client facing Project Manager role - managing SaaS implementations
3+ years demonstrated ability with modern software and implementation processes, including enterprise SaaS deployments
CLM - Contract Lifecycle Management experience is highly preferred
Ability to formulate, prioritize, monitor, and lead inter-connected projects with fractionally deployed resources
Ability to meet timelines, budgets, and resource plans for long-term projects
Outstanding communication skills, highly organized, and customer intuitive
Highly collaborative with a team-first attitude; can work effortlessly and successfully across all departments
Compassionate, insightful positive attitude with a desire to help our customers reach their goals
Legal, legal operations, contract management, and product development experience a plus
PMP/PMI or SCRUM certification is a plus

Benefits

Workday Bonus Plan or role-specific commission/bonus
Annual refresh stock grants

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SaaS implementationsproject managementagile methodologyKanbanchange managementrisk managementmilestone trackingContract Lifecycle Managemententerprise software deploymentresource planning

Soft Skills

communication skillsorganizational skillscollaborationcustomer intuitionpositive attitudeleadershipproblem-solvingteamworkadaptabilityrelationship management

Certifications

PMPPMISCRUM