White Label Casinos

Business Development Rep

• Identify new business opportunities and develop strategies to increase revenue and profitability
• Build and maintain relationships with potential clients and partners
• Conduct market research and analyse trends to identify opportunities for growth
• Collaborate with cross-functional teams to develop and execute business development initiatives
• Develop and maintain a pipeline of potential clients and partners
• Create and deliver presentations to potential clients and partners
• Negotiate contracts and agreements with clients and partners
• Manage ongoing relationships with clients and partners to ensure customer satisfaction and retention
• Stay up-to-date with industry trends and best practices to drive innovation and growth
• Travel to clients, expos and other industry events on behalf of the company to gain sales leads.

Business Development Manager

Account Manager

• Maintaining and developing long-term relationships with key stakeholders and decision makers.
• Achieving financial targets set for the client based on ongoing growth monitoring of client portals with a view on increased monthly growth in tracked reporting.
• Providing training sessions and other support to clients where necessary.
• Being responsible and accountable for applicable commercial related matters.
• Overseeing the service delivery from all relevant teams to ensure that the company is adhering to contractual and service agreements.
• Maintaining internal and external knowledge transfer by understanding the clients’ business models and delivering training on product functionalities, new features and payment methods.
• Prioritizing and developing client product or service requests by handling reporting and ticketing request accordingly.
• Working with internal teams to ensure an effective delivery date of products and services including the launch of new clients across our Platform partners.
• Reviewing customers’ portfolio and traffic to improve the services they have and help them meet and exceed revenue targets.
• Conducting regular review reports as specified by the Head of Account Management for both internal and external stakeholders.
• Reviewing and analyzing data in order to identify key trends in the market.
• Upselling, negotiating and reviewing new product and service contracts as well as ensuring that those products and services are delivered.
• Solving customer needs in a proactive manner and search for development opportunities related to payments, markets, and available areas for clients to move into which fit in with the company's long-term growth plan.
• Constantly improving on industry knowledge including payments, player account management platforms, and company products and services including platform and systems.
• Occasionally communicating with clients and team members outside of office hours when necessary.
• Traveling to events when necessary, including major gaming events, acting on behalf of the AM team.