Whirr Crew s.r.o.

Security Engineer

• Responding to access requests using tools such as Active Directory.
• Handling password-related support calls (identity verification, MFA setup, recovery).
• Monitoring ticketing tools (e.g., Zendesk, JIRA), triaging and prioritizing queries by risk and impact.
• Supporting activities related to access reviews, automation failures, and change implementations.
• Applying security policies accurately and consistently.
• Assisting in testing of new platforms and products from an end-user perspective.
• Identifying opportunities for process automation and preventive improvements in access control.

System Support Analyst, Security, IAM

Business Analyst

• Provide structured analysis of customer requirements and ensure successful delivery of IT services and projects.
• Analyze functional, technical, and business requirements and prepare supporting documentation.
• Contribute to design and implementation of new services and solutions.
• Strong stakeholder management across IT teams, project managers, product managers, and external customers.
• Gather, analyze, and document business, functional, and technical requirements.
• Support solution design, build, and implementation in IT projects and deployments.
• Prepare documentation including business/system requirements and business cases.
• Work closely with IT Services, project management, and external customers to align expectations.
• Interact with cross-functional teams to resolve issues and facilitate delivery.
• Ensure solutions are aligned with architecture, budgets, timelines, and quality standards.
• Act as a bridge between business needs and technical delivery teams.

System Support Analyst, Security, IAM

IT Business Analyst