Director, People Operations

Wheel

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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Salary

💰 $170,000 - $230,000 per year

Job Level

Lead

About the role

  • Own and optimize People Operations across the full employee lifecycle, from onboarding through offboarding, ensuring scalable, compliant, and people-centered processes.
  • Implement AI in order to optimize processes and improve the manager and employee experience.
  • Ensure compliance with all employment requirements, including employment documentation and state-by-state regulations, while proactively mitigating risk as the company scales.
  • Shape a thoughtful People communications strategy that supports engagement, transparency, and connection, reinforcing Wheel’s culture and values across the employee experience.
  • Lead performance management frameworks and processes - goal setting, reviews, feedback, and development planning - to ensure consistency that empowers managers and employees.
  • Establish a culture of continuous learning and development through proactive feedback and goal-setting.
  • Oversee People systems and tools (including HRIS and Ashby), as well as employee compensation and benefits programs, ensuring accuracy, efficiency, and a strong employee experience.
  • Create and scale innovative engagement programs that support connection, belonging, and performance in a remote-first environment.

Requirements

  • 5-7+ years of People Operations experience, including 3-5+ years in HR Business Partner roles.
  • A bachelor's degree in Human Resources, Business, Operations, or a related field.
  • Experience in Healthcare or digital health highly desirable.
Benefits
  • Medical, Dental and Vision
  • Ancillary: Life, Short and Long Term Disability
  • 401K match
  • Flexible PTO
  • Parental Leave
  • Stock options
  • Additional programs and perks
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
People Operationsperformance managementgoal settingemployee lifecycle managementcompliance managementAI implementationemployee engagement programscontinuous learningHRISemployee compensation and benefits
Soft Skills
communication strategytransparencyconnectionleadershipproactive feedbackorganizational cultureempowermentscalabilityrisk mitigationemployee experience