Own post-contract client implementations from Sales handoff through successful launch
Lead complex, cross-functional projects across planning, design, validation, and go-live
Build and manage detailed project plans, timelines, and risk mitigation strategies that adhere to contract
Serve as a consultative partner to clients and internal teams, translating program goals into scalable solutions
Lead weekly client status calls and manage executive-level stakeholder relationships
Act as the internal voice of the client, collaborating closely with Product, Engineering, Operations, and Sales
Proactively identify healthcare-specific requirements, risks, and dependencies
Create concise executive-level status updates highlighting progress, risks, and decisions
Manage the capture, review and approval project change management requests
Continuously identify and implement best practices to improve efficiency and scalability
Develop deep expertise in Wheel’s platform, services, and implementation approach

Requirements

10+ years in implementation or project management, including 5+ years on enterprise initiatives
3+ years of experience in healthcare or healthcare technology
Proven executive presence with senior client stakeholders
Comfortable operating autonomously in fast-moving, ambiguous environments
Strong systems thinker with a process-oriented mindset
Exceptional communicator with the technical fluency to partner with engineering teams
Proficient with Jira, Salesforce, Confluence, and modern PM tools (PMP a plus)
Bachelor’s degree required

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementimplementationrisk mitigationchange managementprocess-oriented mindsetsystems thinking

Soft Skills

consultative partnerexecutive presenceexceptional communicatorstakeholder managementcollaboration

Certifications

PMP