Whatnot

Software Engineer, Logistics Platform

Whatnot

full-time

Posted on:

Location Type: Hybrid

Location: Los Angeles • California • United States

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Salary

💰 $190,000 - $230,000 per year

About the role

  • Build and improve source-of-truth systems, APIs, and internal platform interfaces that other teams depend on for logistics workflows and decisions.
  • Own backend and platform work across logistics data quality, shipment state normalization, observability, and operational debugging surfaces.
  • Partner closely with Product, Data Science, CX, Ops, Trust, and Finance to turn messy real-world logistics problems into durable systems and better user outcomes.
  • Improve the correctness, timeliness, and usability of the logistics data that powers support, trust, product, and operational workflows.
  • Build tooling, monitoring, and debugging primitives that help teams detect problems earlier and get to truth faster.
  • Use AI thoughtfully in day-to-day engineering work to improve quality, learning speed, debugging, and execution — while keeping a strong independent bar for correctness and risk judgment.

Requirements

  • Experience building and owning meaningful backend or platform systems in production at the senior scope — i.e. developing and owning moderate-to-complex software, disambiguating meaningful problems, and collaborating effectively with stakeholders and cross-functional partners.
  • Strong product judgment and the ability to connect technical work to user impact, business outcomes, and explicit trade-offs.
  • Experience in complex marketplace, coordination, delivery, fulfillment, trust, or post-purchase systems where software decisions interact with messy real-world state.
  • Strong instincts around data quality, source-of-truth systems, observability, and operational debugging.
  • A thoughtful approach to AI: not just using AI for more output, but using it to improve the quality of engineering work while knowing where verification and independent judgment still matter.
  • Comfort operating in fast-moving, high-ownership environments with ambiguity and shifting priorities.
Benefits
  • Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
  • Home office setup allowance
  • Monthly allowance for cell phone and internet
  • Care benefits
  • Monthly allowance for wellness
  • Annual allowance towards Childcare
  • Lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Monthly allowance to dogfood the app
  • Parental Leave
  • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
backend systemsplatform systemsAPIsdata qualityobservabilityoperational debuggingAI integrationsoftware developmentlogistics workflowsshipment state normalization
Soft Skills
product judgmentcollaborationstakeholder engagementproblem disambiguationadaptabilityindependent judgmentrisk assessmentuser impact focusdecision-makingambiguity management