Whatnot

Account Manager

Whatnot

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, New York

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Salary

💰 $134,000 - $180,000 per year

Job Level

Mid-LevelSenior

Tech Stack

Spring

About the role

  • Develop and nurture strong seller relationships to support the business through a consultative approach and executive-level coaching
  • Deeply understand sellers' business, seller growth opportunities, seller marketing, and exec-level coaching needed to help Whatnot sellers achieve high growth goals
  • Grow seller business through clear, data-driven POVs, and recommendations that align with overall business and company goals
  • Manage a targeted book of business and develop a strategy for both short and long-term sustained success; drive in-quarter business growth and product adoption
  • Partner with cross-functional teams across the organization to share insights and learnings from our sellers and advocate for their needs
  • Perform project management on initiatives across a variety of cross-functional team stakeholders and drive projects to successful outcomes

Requirements

  • 5+ years of experience working in sales and/or account management function, specifically working with top business partners, streamers, and/or creators
  • Past experience growing and scaling Account Management teams within an organization
  • Specific knowledge of Salesforce, AirTable, Sigma, and other tools to expertly manage accounts
  • Strong project management, organization, and stakeholder engagement skills, including multitasking to lead and execute multiple projects in parallel
  • Experience in planning and leading strategic initiatives in close partnership with cross-functional teams and drive execution
  • Exceptional interpersonal skills and ability to work effectively with internal and external stakeholders, building strong functional relationships based on trust and respect
  • Team members in this role are required to be within commuting distance of New York City, NY, Los Angeles, CA or San Francisco, CA hubs
  • Application asks about legal work authorization and visa sponsorship for the United States