WGU Advancement

Partner Success Manager

WGU Advancement

full-time

Posted on:

Location Type: Hybrid

Location: Los Angeles • California • United States

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Salary

💰 $73,000 - $109,400 per year

About the role

  • Maintain and manage relationships with partners to ensure long-term success.
  • Prioritize customer experience, driving partner satisfaction and utilization of WGU's solutions.
  • Focus on expanding existing accounts by identifying new opportunities for WGU products (degrees, short-form learning, apprenticeships) within the transfer partner’s structure.
  • Serve as the primary point of contact for existing partners, ensuring high levels of satisfaction and alignment with workforce development goals.
  • Support and contribute towards regular business reviews with corporate partners to assess performance, gather feedback, and highlight opportunities for further growth and collaboration.
  • Partner with internal teams (e.g., Account Executives, Marketing, Operations) to ensure the successful delivery of solutions and resolve any partner issues.
  • Track key account metrics, such as enrollment and use of WGU products, to provide actionable insights and improve outcomes for both WGU and the partner.

Requirements

  • Bachelor’s degree in Business Administration, Management, Marketing or related field
  • 2-6 years of experience in partnership management with a record of high performance in solution selling.
  • Must be located in the Greater Los Angeles area
  • Travel up to 50%
  • Knowledge and use of Salesforce and Microsoft Office Suite is equally desirable.
Benefits
  • medical, dental, vision, telehealth and mental healthcare
  • health savings account and flexible spending account
  • basic and voluntary life insurance
  • disability coverage
  • accident, critical illness and hospital indemnity supplemental coverages
  • legal and identity theft coverage
  • retirement savings plan
  • wellbeing program
  • discounted WGU tuition
  • flexible paid time off for rest and relaxation with no need for accrual
  • flexible paid sick time with no need for accrual
  • 11 paid holidays
  • other paid leaves, including up to 12 weeks of parental leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
partnership managementsolution sellingaccount metrics tracking
Soft Skills
relationship managementcustomer experience focuspartner satisfactioncollaborationcommunication
Certifications
Bachelor’s degree in Business AdministrationBachelor’s degree in ManagementBachelor’s degree in Marketing